Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely clothes great service highly recommend”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Very satisfied with mu purchase”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Expensive postage for an expensive blazer ....love the jacket and prompt delivery”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Dress eventually arrived. After being told it was out of stock then seeing it advertised I rang customer services to ask them to explain why the same dress was advertised but I still hadn’t received mine? She was very rude and didn’t really answer my question Poor quality dress which I have now returned. I’m hoping for a refund but that will probably take ages as well”

Helpful Report

Posted 5 years ago

Sorry to hear you are not happy with your purchase. Please help to return it back to us and we will refund on receipt.All refunds are processed within 10 working days from when we receive your parcel.

Posted 5 years ago

“Perfect Customer Service. Will purchase from Forever Unique again.”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Not overly pleased with the service provided. Dress for the price could be better quality. Cheaply made. I probably could of got the same from primark for about £15 this was 4 times that price.”

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Posted 5 years ago

Sorry to hear you are not happy with your purchase. Please help to return it back to us and we will refund on receipt.

Posted 5 years ago

“Excellent communications and problem free fast delivery. Only problem is the dress I ordered was so small, really small! I've had to return it today. Hope all of the dresses don't come in so small as there are a few I have on my wish list”

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Posted 5 years ago

Many thanks for your feedback, we hope to see you again soon!

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Tan and polka dot dress was finally received after a lengthy wait. Unfortunately there is an area of lightened (like bleached) fabric in a prominent position in the middle of the dress which should obviously have been picked up by Quality Control in my opinion. I sent in 2 emails to customer services, with photographs, asking for an urgent exchange as the dress was for a wedding. No reply from Forever Unique. I called customer services who said to send it back but their system would not let them do an exchange and I would have to re-order. What online company works like this these days? A complete waste of my time - waiting for an advertised item to be in stock - after a 3 week wait, finally receiving a faulty item - sending 2 emails with no response - waiting on the phone for a nice lady to tell me there wasn’t anything they could do for me - having to print off my own labels to return an item. Very disappointing indeed.”

Helpful Report

Posted 5 years ago

Hi Janice I believe our customer services team have been in contact with you and helped resolve this problem

Posted 5 years ago

“Cheap, nasty and poorly made. Not worth the price so will be returning”

Helpful Report

Posted 5 years ago

Sorry to hear you are not happy with your purchase. Please help to return it back to us and we will refund on receipt.

Posted 5 years ago

“Excellent service from start to finish. Item arrived exactly when they said it would!”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“The sweater is lovely, but every pompom has come off and had to be sewn back on. Very poor for this company, while it charges high prices.”

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Posted 5 years ago

Please contact our customer services team and they will look into this.

Posted 5 years ago

“Received my dress yesterday really pleased with it. The quality of the material and design is fabulous and is just how it was promoted on your website, can't wait to wear it. Thank you”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“I ordered a tan and white polka dot dress on 16th Feb 2019, payment was taken on same day from my credit card. I was made aware that there was a delay but I still haven't received the item. Order number 100085330. I just logged onto my account and it is showing order complete. Please advise me when was the order shipped and when should I receive it? I feel it is unacceptable to take payment from my credit card account when there is a delay on an item. Payment should only be taken at time of shipping. Christine Swail”

Helpful Report

Posted 5 years ago

Payment for all goods is taken at the time of purchase...not on despatch. The item you ordered was a pre-order item with expected delivery date clearly shown on the website. If you have not received your order .. Please contact our customer services team and they will look into this.

Posted 5 years ago

“I'd like to rate you, but I have not received the garment yet . . . . .”

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Posted 5 years ago

Please contact our customer services team and they will look into this.

Posted 5 years ago

“Excellent srevice”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“Amazing quick service & wonderful clothes!!”

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Posted 5 years ago

Many thanks for your feedback, that's great to hear! We hope to see you again soon!

Posted 5 years ago

“I haven’t received my order yet”

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Posted 5 years ago

Please contact our customer services team -they will help resolve this.

Posted 5 years ago

“My order was late! The shop did nothing to try and assist, they suggested I order something else from their website instead!”

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Posted 5 years ago

Hi Yolanda We don't have any shops..we are online only. Our friendly customer services team are always happy and ready to help all our customers.

Posted 5 years ago

Forever Unique is rated 4.3 based on 4,309 reviews