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Fotosense Reviews

4.7 Rating 3,685 Reviews
94 %
of reviewers recommend Fotosense
4.7
Based on 3,685 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Fotosense Reviews
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Phone:

01772628453

Email:

taff@fotosense.co.uk

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Anonymous
Anonymous  // 01/01/2019
Despite some problems with internet connections the service is truly very good indeed with very personable response, many thanks
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Posted 5 years ago
Nowhere in any shops can I get 35mm films this cheap. Got them next day too
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Posted 5 years ago
Excellent service. The camera strap was as described. delivery was outstanding and free. The purchase was ordered lunch time on day one and it arrived 10.30 day two, this was the up to five days option. So well done FotoSense and well done RoyalMail.
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Posted 5 years ago
Excellent service, good value!
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Posted 5 years ago
Ordered and received within 2days great service and product!
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Posted 5 years ago
A great website which sells good quality makes at a very good price. I bought a camera bag as a present.
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Posted 5 years ago
Fast delivery, great light and excellent price. 1st rate service. Will definitely use again. Many thanks
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Posted 5 years ago
Really good response and great prices. My L Bracket arrived very quickly with good packaging for protection. Very good experience and will certainly use Fotosense again.
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Posted 5 years ago
Good company to deal with - nice attitude, good product knowledge (binoculars enquiry/purchase) and excellent follow up assistance (purchased second pair of binoculars). Will undoubtably be a customer again - thanks Holly.
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Posted 5 years ago
Super prices, super speed!
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Posted 5 years ago
Simple web site, easy to use, good competitive prices, sensible postage and rapid delivery - I would recommend and use again
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Posted 5 years ago
Steiner binos very good value and quick delivery.. All round a great servive
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Posted 5 years ago
Hi, excellent large lens/camera back, just as described. Thanks
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Posted 5 years ago
Very helpful and timely communication and fast delivery. Couldn’t ask for anything more. 5 Stars
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Posted 5 years ago
Well packed and quick delivery thanks.
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Posted 5 years ago
Hassle free purchase, very good communication and goods arrived on time and very well packaged.
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Posted 5 years ago
Ordered a Peak Design item which was shown as in stock and on a 3-5 days delivery, Received the usual reply thanking me for my order etc. Then nothing, waited 7 days and emailed them to be told that the problem was an incorrect stock count and that they would despatch ASAP. Waited another couple of days and rang them. Spoke to the very nice Holly and she said Peak Design had not sent the goods and that they were waiting a re-delivery. To be fair to her once the goods were back in stock (or did they already have stock and had just messed up with despatch?) the goods were despatched on a next day service two days after my call. In total I received the item 15 days from order which in these times of next day 7 day delivery is pretty poor. Well done Holly it seems you have your work cut out, having to constantly deal with disgruntled customers, this comment after reading many Trust Pilot reviews of people experiencing the same problems. Won't be using them again.
Helpful Report
Posted 5 years ago
Ordered a Lumix TZ200 27/3/19 via the website with no problem. Delivery stated to be 3-5 days and I needed it by 08/4/19.Received an e-mail 28/3/.19 stating that dispatch would be Mid-April.I phoned fotoSense ( got through easily) and explained my situation to Holly , who said that she would look into it and expedite the order to "Super Express" F.O.C.Holly also e-mailed me 01/4/19 to state the delivery would be via Parcel Force.Despite, not coming within 5 days, I received the camera 03/4/19 ie about a week, so I am satisfied with that and also the customer service so far.
Helpful Report
Posted 5 years ago
Cheapest for product and delivered quickly. First class
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Posted 5 years ago
Ordered a new tripod and although it wasn’t suitable so I returned it completely hassle free service will definitely use again would recommend the company to everyone. Great service.
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Posted 5 years ago
Fotosense is rated 4.7 based on 3,685 reviews