“Absolutely useless customer service. Took 30 minutes to get transferred to corporate headquarters. And they were useless also. No ability to rectify the issue. AVOID THIS COMPANY.”
“I have ordered From You Flowers many times, however, this last time was a scam. Started getting emails saying come back we know you’re interested & 25% off shop now but the company refused to apply the 25% off! I emailed customer service 4 times but was given excuses 4 times. Click bait 😒 Company used to be good.”
“This is the worst place ever to order flowers not did I order 3 bouquets a day in advance they so that can receive them a day early for my mothers memorial service they came in late and the flowers were dried up and dying when one of the flowers got delivered it was upside down and smashed. 486 dollars in flowers for my moms memorial service ruined not only was it waste of money but it’s something I can never redo for my mom flowers especially sunflowers were her favorite flowers and this company ruined a very important emotional. They don’t deserve anyone’s money! Please don’t purchase anything from
This company they caused so much emotional distress I’m still trying to cope with”
“This Company is a scam there call center is in another country and they sent the wrong boquete. Sent so many emails. They only apologize. They lie. They said they would send out the correct bouquet on Monday. They allow you to track their app. It said Flowers were delivered when they never arrived. This Company is a humongous fraud. You can never trust the internet anymore.”
“I have send flowers to fairbury il no problem this company reacted slow and I am very disappointed and will not order anything again. Service service service”
“My daughter is about to make final life choices for hospice. I arranged for the I love you balloons to arrive 2 hours b4. They didn't make it. They charged 3 different shipping fees. Everything you read as a negative review is true.
DO NOT TRUST THIS BUSINESS. !!!
THEY FAIL 1000000000%”
“On 9/28/24 I placed an order for a birthday arrangement to be delivered the Same Day to my sister as a gift for her 60th birthday. The arrangement was not delivered until 9:28/24 and the arrangement that I chose and paid for was not delivered she received an arrangement that I did not order this was my first time ordering from your company and I cannot tell you how highly disappointed I am. Not only was the arrangement delivered a day late it wasn't even the correct Arrangement that I paid a lot of money for. Needless to say I will not be ordering from your company again in the future.”
“Paid for flowers to be delivered to my wife for our anniversary. After, a local flower shop called my wife (not me). Then they texted my wife (not me) asking for me to call. The flower shop rep did hardly spoke English. They told me they could not complete my order for the price that I paid through Fromyouflowers.com and demanded more money. I told the flower shop not to complete the order. I then contacted Fromyouflowers. The service rep told me the flower shop was not supposed to contact me directly and was supposed to contact Fromyouflowers. I asked to cancel the order, but they ensured me that they would use another vendor and the order would be completed as requested. I allowed them to redeem themselves and begrudgingly accepted. The next flower shop again texted my wife (not me). Not that it mattered because the surprise had already been ruined to begin with. The flowers arrived and I was less than impressed. I could have gone to my local grocery store and bought better flowers at a way cheaper price. I will NEVER use Fromyouflowers again. Horrible experience.”
“Absolutely the worst company I have ever dealt with. You can choose to upgrade your arrangements and they will charge you the upgrade fee, but the bouquet received will be less than the standard arrangement. They do not deliver on time. Do not used this company. Unbelievably terrible!!”
“0 stars. DO NOT USE THIS COMPANY. Ordered online, paid for 4 hour delivery. called to verify the order. It was confirmed through email with confirmation number and verbally via phonecall. Flowers were never delivered. Called customer service and they were rude and completely unhelpful. They told us they didnt have the bouqet we ordered in stock so nothing was sent to our recipient and no notification was given to US. Shop local, this place isnt worth it what youre “saving””
“Terrible customer service and product. The bouquet delivered looked nothing like the bouquet I purchased. When I contacted customer service over and over, I received the same standard response from them without any sort of resolution.
Do not use this company.”
“absolutely terrible company. such a scam. paid over $60 for a large bouquet with expedited 4 hour same-day delivery. six hours after ordering I still had not gotten an update. called customer service and the person on the phone assured me they would be delivered by 6pm. 6pm rolls around and still no flowers. I even waited another hour before reaching out to their 24/7 chat help service. they told me they would have to contact the florists the next day as they were closed by then. DO NOT TRUST THEM FOR SAME DAY DELIVERY. it was beyond frustrating and I ended up canceling my order and requesting a full refund. used UberEats to get flowers from safeway instead. cheaper, easier, and much faster.”
“The worst flower delivery company. I paid extra for next day delivery. Flowers did not arrive. I complained and received the next day delivery refund. Flowers still did not arrive a day later. The next day flowers still did not arrive and I called to cancel the order. I did receive a full refund. What a horrible ordeal to endure at the time of a family member's death.”
“If I can give them a minus for service expectations I would. I ordered bd flowers for my best friend & was paying extra for next day delivery. Received my email saying will be delivered next day. Luckily I checked in the afternoon & saw that it wasn't going to be delivered till Monday. My friend lives in Florida where it's 90 degrees & nobody would have been there if left at the door.
It says all over their website & order form same day/ next day delivery. I called customer service but no help. They did refund the full amount but now I'm stuck & can't get flowers delivered, very disappointed.”
“I spent $64.00 on flowers yesterday/Friday to be sent to an 80 year old friend at a nursing home. The flowers were never delivered, and I was not contacted. Now it's too late to send flowers because it's Saturday, and the florists are closed. This woman is a stroke victim who is now in isolation. I trusted this company to deliver on time. How sad and disappointing.”
“Worst experience!! My delivery was a disaster I got the wrong base , flowers were dead and dried I will never order again from this place I’m very disappointed first and last time 😞”
