“anniversary flowers arrived late, they smelled musty and like chemicals (likely due to the lengthy cross country shipping). They only offered a 50% refund, which would make 12 dyed flowers in a vase - $50. Can't believe it was $100 for a dozen dyed flowers and they can't even provide reliable shippers. We should have be refunded the full value. Will not ever use them again.”
“I paid for expedited shipping before 12pm & after 3:30pm they still had not arrived. Very disappointed. It was for a very special occasion. Do not trust this company!!!”
“I placed the order a day before payed for a full bouquet with roses and carnations and payed for them to deliver before noon got the flowers late almost 1 pm and the bouquet looked liked the small size bouquet called customer service they only gave me back $17 I was so disappointed I tried to add the pictures of what I got and can't up load very disappointed the bouquets are not as full as the show on the pictures”
“Very disappointing flowers are not as full as the picture. Why order deluxe if flowers look like the cheaper arrangement. I'm actually embarrassed at what got delivered .. should have looked at reviews before ordering”
“I will probably not order from this site again. The did refund me but the look of the roses were awful. I sent my friend a dozen rainbows roses when she welcomed her rainbow baby. So they were meant to be symbolic. When I walked in and seen what was delivered. I immediately contacted & they corrected”
“If There was a score less than onside i would give it!!!! THIS COMPANY IS A SCAM!!!! I am notifying the FBI - way too many cases of flowers not being delivered. And they never refund because they know the credit company will refund or the or people will just loose their.”
“First, the flowers were not delivered and when I called to complain, the lady did not believe me. She then got in touch with the intended recipient of the flowers who stated she was home all day, went through her entire ring doorbell, and asked if the delivery person took any pictures or did ring the doorbell, she stated she could not get in touch with the San Antonio, TX office to confirm that. You can take your chances and hopefully, you will have a better experience than I did. We still haven't received the sympathy flowers for a death in the family.”
“I wish I would have checked the reviews before using this company. I ordered a premium bouquet $79 and what arrived was like a $10 arrangement from a grocery store. Horrible 😞 I called and told them to redeliver the second one was only slightly better, still not the premium one which I ordered. I was expecting 9-12 roses and several lilies, it came with 3 roses and no lilies. I will never use this company again.”
“TERRIBLE FOR BUSINESS!! This is the second time they’ve LIED to me about having my order delivered on time. I had to call to verify that my order will be delivered on time and same day due to my past experiences. Spoke with Katherine around noon, who verified my order and specified it will be delivered by today between 1-6pm. I checked my email around 6:48pm i still didn’t get my email confirmation saying my orders has been delivered. I then call asking about my order, Eric tells me i placed my order past the cut off time of delivery. LIES! This is the second time they do this to me and my cousin. Bad for business and i advise anyone else not to order from them. Don’t waste your time or money. It was my anniversary and wanted to surprise my fiancé while she was at work.”
“I haven't even had the delivery yet and already have a horrible experience. When I clicked purchase button they substituted my discount code and added a DIFFERENT one after I hit order? How? Why? I didn't approve that purchase, I approved the one I screen captured when getting approval for the order. I SHOWED THEM this in an email, yet they keep repeating the same lines about 'the discount code is added' and pretending that answers my question. I don't think it's even a human I'm in an email battle with. Do they think I'll just give up and be fine with them CHANGING MY ORDER AFTER I hit order? That's now how corporate approvals work so I can't get let it go. Unless you love wasting time or paying more than you hit purchase for, I'd stay far away. .. they were delivered, and I didn't get a photo, but the flowers at least did arrive.”
“Ordered a simple bouquet for a special someone that has been going through serious health issues and the order failed miserably. The bouquet of flowers ordered was not delivered. Even after paying extra and submitting the order early the day before. Their solution to deliveries being late or not delivered at all is to offer me 20% credit towards a future order. Never order from them, you'll be disappointed and have to do something even more special to make up for their incompetence. Better to go another route or use a local florist you can count on.”
“I ordered what I thought would be a very unique succulent arrangement for my niece’s birthday. It was a guaranteed delivery before noon today; it finally did arrive late in the afternoon.
It was nothing like what was advertised on their website. The total cost was $100, and it looked like something from Walmart. The individual plants are way out of proportion for the extremely disappointing container, which again, was nothing like they had shown. I contacted them immediately via email and they apologized and said that they would be issuing me a 15% discount on a future order. I wish I would have read the many many poor reviews that this company has received before I spent my money.”
“Disgusting!
Sent sympathy flowers to a friend in the State from NZ at a cost of $103 NZD.
The bunch that arrived were not as the picture had described. when they arrived my friend sent me a photo, I could have died of embarrassment, they were disgusting!
This business needs to be stopped as what I have now seen is a load of negative reviews (I wish I had seen that before I send the flowers). Don't waste your money using this site. I am so bloody angry and embarrassed”
“Paid the extra fee to have them delivered before noon. They were not delivered until later in the day. They are not the flowers ordered and half of them are brown and wilted. Zero star for this company!”
