“I was VERY disappointed with the arrangement that was delivered!! It looked nothing like the picture & it was the premium which was the most expensive & fullest!
I contacted customer service & all they could do was give me a 20% refund. I will never order from them again!@”
“I am absolutely appalled…. I paid extra for premium arrangement and you can see in the pictures what was delivered.
Not to mention the message….
They wrote on the card “I hope you have happy memories”…. And the actual message was supposed to be:” I hope your happy memories will help you through this difficult time“.”
“My husband ordered me flowers for my birthday paid extra to have it delivered before noon called to ask me if I had liked my flowers about 1:00 & by 2 o’clock I still have not received anything. Not only did they not deliver in a timely manner they ruined the surprise…. will never use them again they suck. It is after 4 pm & nothing has been delivered. I am starting to wonder if they will even bring them. $75 not well spent!! THEY NEVER EVEN GOT DELIVERED AND WE ARE NOW LEAVING WORK!!!! BEWARE OF USING THEM!!!”
“Service was fast. Definitely not expecting the $15.99 charge. Paid for premium got more of a reg/deluxe bouquet which is not what I paid for. The flowers were beautiful just again less than what I paid for.”
“Ordered an arrangement for a funeral service. Paid approximately $79.00 for the delivery and arrangement. The pictures show what I ordered and what I actually received. Very disappointed and they would only give a 20% refund. I literally received half an arrangement. Definitely wouldn't consider using them again.”
“Very disappointed. Flowers did not look anything like the picture. I ordered Cotton Candy flower arrangement, one was Deluxe and second was premium. They were not worth it. I contacted them via phone, no help but in the chat i was successful at getting a refund.”
“Really bad experience
Fruit basket was fine and sent on The right day
Flowers didnt send on day 1. Then didnt have the flowers. Was promised upgrades and discounts. Not true to their word. Then flowers not sent the second day. No courtesy for that day. Re ordered with no customer satisfaction. Then they say they dont have that flower in stock again. Just a big headache. Never again.”
“Ordered well in advance of the special date, but was disappointed to find out that they wouldn't be delivering until 6pm on our anniversary day. Guess I'm not going to be one of the "...7 MILLION Satisfied Customers!"
I see only 3% of reviewers recommend From You Flowers, pity I hadn't done enough due diligence.”
“ORDERED AN ARRANGEMENT FOR HOSPITAL, CLAIMED THEY RECEIVED NEVER DID!
CALLED THEM AGAIN TO SAY THEY DIDN'T GET IT, THEY WERE RUDE AND REFUSED TO REFUND FOR ARRANGEMENT THEY DIDN'T GET”
“Delivery was Nothing like I ordered. Pot was supposed to be a large white decorative container but instead it was a $4 clay pot. And the succulents were horrible. I have a picture of what I ordered and what I received! Unfortunately it will only load what I ordered and not the pic of what I received.”
“False advertisement
What you see on the website picture is not what you get.
I attached a picture of the website model ($49.99 without delivery fee)versus what was received.
After emailing them i was refunded $ 8.50 for my disappointment.”
“Ordered easter delivery for Saturday; didnt show.
Called and they said they would be delivered Sunday- nope
Called again - for sur Monday - called at 8:30 pm - no show
Basically delivery is a joke - don’t bother”
“I am SO disappointed with my order. I ordered flowers for my friend for her birthday. The flowers that were delivered look NOTHING like what I ordered. The flowers were sparse, not bloomed and different colors than what was pictured. The flowers were supposed to be purple and pinks and they sent red and white. It was all awful. I wish I could post pictures. It was my first time ordering from here and won’t be again.”
“Do not order from this company,flowers were delivered 3 days late, didn't look anything like I ordered and flowers were wilted,worst company ever,and only offered 10 refund, This company is a joke!”
“Don’t ! They didn’t deliver Holiday delivery to my daughter and their complimentary “ I’m sorry “ for the bad service bouquet didn’t arrive either ! My daughter’s first Easter away from family was sad , and she had nothing ! Don’t order from this company”
“This company is a literal joke. Ordered these flowers for my mother in law. Flowers we received looked NOTHING like what was pictured and also gave it to us 2 sizes smaller. Total BS. Save your money and business and go to another company who actually cares about their customers. All they offered us was a $16 refund.”
