“Terrible!
Placed a same day order to a business. Guaranteed delivery to business before 5 o’clock guarantees to residential at 6 o’clock.
I informed the company that the recipient would not be there after 4 PM and My order did not get there until 615pm and then they only refunded me half of my money back! $90 gone down the drain! The flowers are just sitting outside of this business, I will have to drive 45 minutes to go and get them. Just terrible!”
“Horrible! I ordered a deluxe cornucopia arrangement, $100, for a door prize at my client appreciation party and received a $40 standard floral arrangement - in a small plastic container. Not only that, but I received someone else's order and I had to drive 30 minutes away to swap our arrangements. She was sorely disappointed with her flowers too. I have used this service in the past but never saw the end result. Now I'm embarrassed to think what my clients have received in the past. I will never use them again! Note - my photo makes the flowers look better than they were.”
“I ordered the largest flower arrangement of that type and they sent the smallest one. Also I ordered balloons and they never arrived. They did provide a refund but if I hadn't asked my cousin what she received and hadn't seen the flowers, I never would have known that my order was not satisfactory. Very disappointed and will not order from them again.”
“It was nothing like the pictures I tried talking to support and they offer me a partial refund and a gift card to come back I will never order from them my 3-year-old could have put flowers together better”
“I paid for delivery before 12pm not there it is now 632 still nothing. Even if you refund me its not worth it no guarantee will never use this services again”
“Flowers that arrived were nothing like what was shown on the website. Also, I paid extra for a supposedly Deluxe arrangement. I would not recommend this company.”
“They never delivered the flowers at the paid contracted time! This was for a special birthday event and needed to arrive in the morning as person was flying out that evening. Called them multiple times; their driver even had the audacity to falsify a delivery confirmation. Worst service. Order was supposed to be delivered by 12pm. We paid expedited shipping three days before event. Item was delivered after 6:30 pm, when the person was already on the plane.
We expected and had sent them an email on day of incident to receive an immediate full refund ($85.00) as this was just poor customer service. They only sent refund for the expedited service fee which is under $6.00.
Will never use this company again.”
“The only reason I’m leaving one star is because the response I got from the delivery. They kept in touch , making sure the flowers eventually got there. They really should have been delivered that morning but didn’t get there until the next night. I ordered a bouquet with a sunflower because that was what the person receiving them liked. She sent me a picture- no sunflower and absolutely nothing like I ordered. I even paid extra for a delux. Please read reviews before you order. I will never use this place again .😡photos- what I ordered vs what I got.”
“Worse customer service ever my dad ordered a centerpiece to be delivered on thanksgiving as they promised next day deliver and it never showed then was told it would be delivered friday then saturday and still no show so im having my father request a full refund and i have reported their guaranteed next business day with facebook as a fraud dont order flowers from here if you dont expect to get them”
“This company is HORRIBLE! I placed an order and it wouldn’t complete transactions! I now have FOUR pending transactions! I’ve been told it would resolved in 24/48 HOURS! It’s been 9 DAYS!! The money is still pending. I’ve called and emailed multiple times the company said it was the bank’s responsibility to resolve the issue”
“This is beyond sad. Paid the extra to expedite service by 12 noon today (11/30) didn't arrive until after 4pm. On top of that the flowers didn't look anything like the photo. WTH!! It took me calling back to back to finally get someone on the line to clear this up. They wanted to send another arrangement out...NOPE! I should have looked at the reviews before hand. Never again will I use this service. pictures are attached what I got and what I ordered.”
“Deliver date was wrong, my fault. Corrected dated, but still the delivery was not on time. Received 4 days later, purchased the deluxe. Receiver got a pot that uou could hold in one hand with a twig in it. Was supposed to be a peace lily. I'm telling everyone and I won't be back.”
“The flowers my mother received for her birthday look like you found them in a dumpster in Thailand. You don't use local florist like your site claims. They were a week late. Fully disgusting. You should replace them, but we all know your a scam.”
“I ordered 2 arrangements this week, one thanksgiving bouquet which was delivered Wednesday and looked terrible. Then a Christmas bouquet for my mom the next day. Both arrangements delivered looked nothing like what I bought, they were both a joke put together by children. This is a total rip off. Prime example of bait and switch. Do not order from this company.”
“I wish I could give 0 stars. I ordered flowers for my friend whose mother has just passed. I paid extra for the “expedited delivery” guaranteed before noon. Needless to say, it was not before noon. I reached out at 12:30p and they “guaranteed” it would be out for deliver next. 5pm rolls around, and still not even delivered. I reached out again, no response. I called and attempted to cancel my order, and they refused. I have not heard another word, still. They were never delivered. Ridiculous and unacceptable that this business “guaranteed” multiple things that never get done.”
