“Absolutely would not recommend. I originally ordered a casket spray, which did not arrive. Two solid weeks of going back-and-forth with them. There was appropriate resolution. I’m just sick of dealing with them. It added trauma to an already hard situation.”
“Message on card is wrong, flower is far less in quanity and quality, a huge downgrade from the "deluxe" which I ordered, the company also attempt to delay the shipping to next day when i paid for same day.
NEVER Ever order Banquet from this company, it is the absolute worst experience ever! I ordered a "same day delivery" "deluxe" banquet for my friend who just deliver a baby and in a hospital, which hey called my friend asked, "if they can deliver it tomorrow instead" as they said, and i quote, "the driver went home".
This order is meant to bring little sprinkle joy to a new mother whom has been prlong hosplizated whom is very vulnerable, now the suprise is runined/downgraded.
I paid a hefty amount, I didn't get what I paid for, the whole suprise is runied, I am utterly disappointed.”
“The flowers were a day late and the bouquet was not the one I ordered. It looked pathetic in comparison with the bouquet I ordered. You can see a beautiful image from the official website and a real pic of the flowers I got.”
“I purchased many times flowers last 2 times was a Joke never again they where ugliest arrangements I ever purchased $69.00. Look at pictures night and Day stay away save ur money.”
“I bought the deal of the day birthday bouquet for a friend celebrating her 70th birthday and she received them on the date I wanted them delivered and they were very beautiful. From Canada and my friend from Aurora ill. Very pleased with this purchase.”
“One star is not low enough for this service. I ordered a blue, yellow, and white arrangement for my grandma for her first anniversary without my grandpa, who was in the Navy. It cost $67.08 and the arrangement was wrong. It was a different type of flower and purple. I called customer service and the best they could refund me was for the cost of the flowers for $9.53. However, the guy called it a full refund, so when I agreed and received the refund there was nothing that could be done even though that was not the full amount because of taxes.”
“My flowers were supposed to be delivered for my birthday from my boyfriend. It was supposed to be a surprise. He had to end up yelling me because they never showed up. They told us they would be delivered in the morning the very next day. Going on 4pm they are still not delivered. My job closes at 5pm. We keep getting the run around. They seem like they could care less. They ruined my boyfriends gift for me. They won't give us the name of the florist. Our next step is to cancel and ask for a refund. It's ridiculous. Do not order from them. After telling my stiry to a coworker she told me they ordered flowers for her brother in laws funeral. They showed up wilted. Absolutely pitiful.”
“My husband ordered me 2 Dozen Rainbow Roses, for our 42nd Anniversary. He was sick and unable to go out. They arrived in a hot UPS truck, completely wilted. The edges were browned. Many of them were not salvageable when they arrived. The rest lasted less than one week. I contacted the company regarding this issue. They told me my husband needed to contact them. He did, added pictures, they refunded $8.56. Complete waste of money. These photos were after I placed them in my vase, after receiving them. I did clip the bottoms off (under running water) added the preservative before placing them in my vase. He spent over $70.00 on this bouquet of wilted roses.”
“I wish I had read the reviews first this company sucks Do not order from them. They can not and did not deliver on time. They also can't say where or when the flowers will be delivered.”
“Company required bank confirmation via fax and official letter head for a credit card purchase. Order was placed on Friday and scheduled for Monday. Not sure how they expected ME to jump through hoops. There was No concern about making a $300 sale. Either my flowers show up or I get my money back and will get them elsewhere. Huge inconvenience. Do not recommend.”
“Absolutely absolutely zero customer service. They won’t even help you by telling you what shop is delivering locally. They have no information on delivery times, or the status of the delivery itself.”
“I ordered flowers and the person never received them. The company only refunded me 50% of the total. Very sad be aware, read listen to the reviews they are all true.”
“HORRIBLE - paid for expedited delivery, didn't happen. Called 7 hours later and they couldn't even get a hold of the florist to confirm when delivery might happen”
“TERRIBLE! I ordered 2 different deliveries in 1 week & they messed up 3 different times. The 2nd set was 3 days late, wilted to where they were bent over in half, & looked nothing like what they were supposed to. Then their customer service is a complete joke! Didn't refund all of my money for this order - barely 50%!!!(thats only because I had a coupon for the first order being messed up - they never issued any refund for that at all!) I will never use this service ever again! I will pay the extra for 1-800Flowers, atleast they seem to know what they are doing, this FromYouFlowers definitely does not!”
“I paid extra to have the flowers delivered early next day, it took them 2 days and 3 attemps to deliver the flowers... so the flowers were not at the location that should have been for event. When I ask them why the followers couldn't be delivered to the 2nd location they said driver will not deliver and will give us no reason! wow Insult to injury the flowers looked HORRIBLE, nothing like the pictures... then they offered me 2 credits but will only honor 1 credit refusing to admit they offed 2 credit even though I have the emails. NEVER USE THEM AGAIN.”
“Upgrades to the biggest premium arrangement. Paid over $70. They supposedly gave me 15% back but they gave me $7.70 back—how is that 15%!!! Horrible company. Don’t do it!!”
“THIS COMPANY IS TERRIBLE!!!!!! First, they make their website look like 1800Flowers so I was duped into ordering from them. Then they failed to delivery my order saying I entered the wrong address. The first time I spoke to them they updated the order and committed that the order will be delivered on 04/27/2024- 3 days delayed from initial commitment date. Then 04/27/2024 came and went, and still it was not delivered. So I called again to ask for full refund. I WILL NEVER EVER BE DUPED INTO ORDERING FROM THIS COMPANY.”
