“Ordered flowers for my mom and asked for delivery of 7/20. Got email at end of day they couldn’t make the delivery and offered to deliver on Monday..I agreed. Monday came and no delivery and again another email at the end of the day stating delivery cannot be made. Called and asked for a full refund as this is 2x they could not deliver as promised”
“They did not write down correct name, or email address even though I spelled everything. Did not get order correct including the card. They called 3 times and still order was wrong. They would not transfer me to a supervisor. DO NOT ORDER FROM them”
“Ordered premium and paid extra for delivery. When received the arrangement I could not even recognize it. It’s totally different and ugly. It looks like they just throw flowers in the vase and not even the flowers that I ordered. Please think twice before you order from this company.”
“HORRIBLE customer Service. Ordered on Thursday to be sent on Friday for a birthday. Kept getting emails saying it was going to be pushed back. Called customer service and it sounded like no one cared. So dissatisfied. Ended up calling for a full refund.”
“Not too happy with my order… I ordered these on a Wednesday for a Friday delivery to surprise my fiancé at work as she’s been having a rough couple weeks. The order never made it Friday so I called and got it rescheduled too today (Saturday) at home. The flowers came and they weren’t even close to the photos of the flowers I ordered. She’s still loves the flowers, but the ones I ordered, I had ordered for a reason. They offered 20% back but what I wanted was the flowers I purchased for her. Won’t be using again.”
“Flowers were two days late arriving for a birthday and what arrived is nothing like what I ordered. Paid extra to have next day delivery. The service charge for next day delivery was refunded, but that still doesn’t make a little girl happy on her birthday.”
“Horrible! I will never use this service again! I bought flowers for a friend whose daughter passed away, they showed a day late and had started browning! Looks nothing like what she was supposed to get!”
“I placed an order for a candy basket to be delivered to my grandson who is in Las Vegas on a vacation for his birthday. After waiting most of the day, I got an email stating that the basket was delivered to the hotel. I called the hotel and no basket had arrived. Why did I get an email stating it was delivered when it wasn’t?
I did call and And received an email saying that my purchase was refunded but to wait three days this is unexcusable!!
DO NOT USE THIS WEBSITE!!!”
“What I got is nothing compared with what I order! My mom likes purple flowers and they did not add any. The flowers I order were beautiful mostly purple what they deliver was small and kind of ugly, no purple flowers at all, I will never order from this web page again! Very disappointed!! I spend 100 dollars, 100 in the trash.”
“Terrible company. I ordered from them on 7/17 to have a delivery on 7/18. I called 3 times throughout the day to check on my order and each time they said it would be delivered by 6pm. 6pm comes and my order hasn’t even been made and they offered to deliver the next day. Completely unacceptable since this was a surprise birthday gift . I cancelled my order because there is no way I would trust them to deliver anything for me again. I should’ve read the reviews before I ordered. This company sucks.”
“Completely disregarded the fact that I paid for expedited shipping. Made excuses and did not deliver my items. Horrible company somebody should put them out of business.”
“It looks like a scam. I wish I’ve read the reviews before. The delivery has never been done at all and they say it was delivered. The emails are polite but useless.”
“It's always the same problem. You order premium and the florist you choose to do the work is totally shabby and never look like the advertisement. Flowers are never full ALWAYS look like they ran out of flowers. So sad because I have been using from you flowers for years always being optimistic and get the same results. How stupid of me to keep trusting.”
“First, they sent me an email saying the flowers had been delivered, but I hadn’t received them. The customer service agent on the phone told me he couldn’t issue a refund or a replacement before 6pm - they did show up 2 hours later. But what I got is not even close to the double upgraded “premium” arrangement I ordered. $89 for 3 lilies and some junk filler is an outrageous rip-off. When I complained, they did offer a 30% refund - which is inadequate. Do yourself a favor: don’t place an order with FromYouFlowers.”
“The order came to 100 dollars, it was for a deluxe teddy bear and balloons for our new granddaughter. The bear looked like it came from the claw machine it was so cheap and the balloons were hideous. It looked nothing like the picture!!! To say we were beyond disappointed and embarrassed that this was what our beautiful newborn grand baby recieved is an understatement. I will never use them ever again! Also they tried to offer a 20% discount I declined and insisted they refund the entire amount as their policy says!”
“Horrible! My husband went to work on his birthday and I paid extra to have his flowers delivered and THEY NEVER CAME! I cried my eyes out because he works so hard! And they didn’t even give him his flowers! I will Never Ever use them again!!”
