“If I could give 0 stars I will do it, because they really don't deserve not even one... is extremely frustrating to serve my country as a military member and having to deal with this situation just hours from mother's day. I paid for a nice flower arrangement and I get this which it doesn't even looks close to what I paid for. Order number 428973926... this is my 1st and last time with them...”
“I ordered flowers for Mother’s Day even had them scheduled to be delivered earlier on Friday it came and was not delivered but contacted and was told it would be delivered next day no delivery that day eigg to either I’m done with this worthless company”
“DOWNRIGHT BAD! First time sending flowers to my inlaws and this is what they receive! Plus I had to contact them three times because it took so long to deliver! Did not even get a refund!
EMBARRASSING!!!
EXPECTATION VS REALITY PHOTOS
I ordered from them once before but it was good. I think they couldn't keep up with the volume of orders for Mother's Day.”
“I ordered early, scheduled delivery for Friday, May 10. Flowers were not delivered. They were not delivered the next day either. Called and the representative said that the flowers would be delivered on Monday. I do not recommend this company and I will NOT be using them again. Mother's Day, and flowers not delivered. NOT ACCEPTIBLE.”
“The delivery was on time for Mother's Day but the flowers sent were nothing like what was pictured on the website. The flower was wilted and bare. I expected so much more. The card was a simple note typed on a piece of paper. Nothing fancy. Feeling disappointed that my Mom didn't get what she deserved. Orchids are her favorite flower.”
“Ordered a beautiful arrangement to be delivered. What was delivered was absolutely nothing like what I ordered. Completely wrong flowers, vase. I emailed them a picture of my order and what they delivered. The just gave my a 30% refund. Putiful considering it was Completely wrong and probably half the size I ordered!!”
“If I could give a zero I would. I had two orders for Mother’s Day I did Friday the 10 and only 1 came. Was suppose to be delivered before 12 didn’t get there till 330. I inquired about the other one and they said it was delivered. I called and they said they would have to speak with the florist and get back to me. They didn’t want to call just message. They didn’t want to send back out they wanted to check with the florist first. They also said it was delivered at 10pm. That’s outrageous and we checked the cameras and no one delivered anything. They said they would resen out after countless minutes of me saying that’s not right. The earliest date would be Tuesday…. I simply could not argue with the lady anymore and just wanted a refund. Horrible customer service!!!!!!! And who says they deliver flowers at 10 pm!?! I will never use this company again.”
“The florist that you outsourced my order to picked the correct type of flowers but they were the complete opposite colors of what was pictured and described. I ordered something that was supposed to have yellow lilies and pink roses and my step mother received off white lilies and purple carnations. I paid for a deluxe bouquet and I don’t feel like I got my money’s worth.”
“These flowers were not ready for someone who is in the hospital and can't cut and arrange them in the vase. I am extremely upset for spending almost eighty dollars on flowers to be, this dissappointed with them. NOTHING like the misleading picture!! I did contact customer service and received an eight dollar and fifty-two cent refund. Do not purchase flowers from these people!! Never again! I cannot send pictures because the person that I sent them to, doesn't feel well enough to take a picture. And I can't blur out my information to upload the receipt to send. Trust me I'm telling the truth!”
“I made 3 different orders from this company for Mother's Day flowers and was very disappointed. I paid alot of money for large bouquets and when I seen what they(the recipients)received, i could have done much better just going to Kroger...which I will from now on. I wouldn't recommend this company to anyone, they are a big disappointment.”
“I ordered a Deluxe bouquet of flowers and received an arrangement I could have easily put together myself from Whole Foods. The midtown east florist that was used was awful and I received an $8 credit only. Use another service.”
“All good with placing the order till they deliver something completely different for Mother's Day. Ordered a Pomegranate Bonsai Tree which looked really nice in the photo. My Mother received a green plant with a completely different looking pot. Will never use this company again since they can't guarantee what I'll be receiving. To make things worse, they've offered a $12 refund on a $90 order and won't increase it to make things right. Never using this company again with so many other choices. I'd recommend the same.”
“This company is a joke! I ordered a bulb spring basket for my daughter. It was suppose to contain 6 tulips bulbs, 6 daffodils, 6 hyacinth bulbs and grape hyacinths. I was so embarrassed only flowers that bloomed were 3 tulips and a couple tiny grape hyacinth as filler.”
