“It's a scam!!! Order wasn't delivered, and there's no confirmation from them. I was the one who emailed them to ask for the delivery status but answers were all the same, apologizing and telling me that they will check with the florist. I ordered flowers for my friend's 50th birthday as a surprise but I was the one who got surprised with the bad service I got. Full refund was not enough compensation for something you thought will be a special gift for a loved one but it was all ruined!”
“I ordered the Cotton Candy Deluxe for my Daughter's 34th Birthday. I paid for same day service which started out at $2.99 was billed more. Flowers delivered by 6:00 pm. Correct. What she recieved was not what I paid for! Daisies replaced Roses! Deluxe,not even close!!! The florist this ordered was assigned too is not provided. I wonder why? Roses cost more than Daisies. You Flowers received a poor rating as the results from the contracted local florist who short-changed the customer! Damn shame! Would not recommend! See attached pictures.”
“I recently sent flowers to my elderly neighbor for her birthday. I searched for the perfect arrangement. I placed my order. She is now in a different state, so when she received it her son sent me a photo . I was SO disappointed. Although it did have the correct flowers, whoever arranged it had NO idea. It looked disgraceful...almost like it was shipped to her. I an throughly disappointed. I will NEVER use this service again. This wasn't cheap, but it certainly looked it. I am so embarrassed.”
“Arrangement isn't what I ordered. But luckily my Daughter appreciated the thought. Delivery to a business that closes at 5 pm. Delivery made after hours. Daughter didn't get it till next day.”
“Ordered flowers for next day delivery, received an email they would not he delivered until the following day. Later I received another email that they had to change the arrangement because the florist didn't have those flowers available. So they were a day late and a different arrangement than I ordered....”
“I only gave one star because that the only option I have but this place needs to close down I paid almost 80 bucks for some flowers to be shipped to my love one at a funeral home and first of all the flowers look nothing like what I was played into buying then they delivered and never communicated that the funeral home received them until I called plus I order the premium choice and that is absolutely what I didn't get please keep your money go else where”
“AVOID LIKE THE PLAGUE, HORRIBLE COMPANY.
ONLY BRIGHT SPOT- THEY WERE PROMPT, BUT ARRANGEMENT WAS 1/4 THE SIZE OF WHAT I ORDERED, WILTED AND UNPROFESSIONALLY PUT TOGETHER.
AFTER I COMPLAINED, OFFERED ME 10 DOLLARS BACK- INSULT TO INJURY!
PLEASE AVOID THEM AT ALL COSTS!
pics of what it was supposed to look like and then what my sick wife received.”
“The flower arrangement in no way matched the picture of the arrangement I ordered. Excuse me, there was 1 flower (out of 7 components) that was correct. Very disappointing. Flowers were ordered for a very important occasion and they were horrible.”
“I decided to try them for my anniversary and they waited until 5 minutes before the requested delivery time to be delivered to say we're sorry we can deliver them tommorow. I'm so upset. I should have went with another company”
“The flowers were not in good condition upon receipt. The photo uploaded for the Waterproof FaceVase was not centered, and the design quality was poor.”
“Flowers received were in no way what I ordered!! Smaller, less blooms, wrong vase.
Customer service answers promptly, but with boilerplate apologies, they’ve not taken any action as promised. (Photo with orange vase is what I ordered.)”
“I paid for expedited delivery, and never received the product. Customer service is terrible. I talked to multiple people and all they could offer was 30% off the next order. First time customer, last time customer.”
“The worst experience ever!! DO NOT USE THEM!!! I ordered an assorted arrangement, terrible. I was not happy and attempted to allow them to fix the issue by letting them replace the first still horrible (which I still had to pay for they only gave me a 20% refund) They would not issue a refund, only 30% of the cost of the flower only for the second arrangement. Both times I ordered the deluxe for the wow factor and I got a wow factor alright a wow they are horrible!!! I was so embarrassed by both arrangements and I'm even more upset that From You Flowers would not refund my money. I tried to get them to make it right, but the customer service was just as bad. Never again!!”
“I Ordered a sympathy arrangement that contained blue iris, white roses, and white daisies. I spent quite a long time picking the perfect arrangement for my friend. My friend sent a picture of the arrangement after it arrived and I was shocked to see they were completely different flowers, no blues, no roses And was not nearly as nice as the picture. I contacted the company, They initially said they were allowed to switch flowers although they switched all the flowers and it only resembled the original order in that it had some white flowers. They then refunded me 30% of the price. Be careful when ordering as there’s no way to know what they are actually sending. Also, since they send a different arrangement, you don’t know what the upgrade to premium looks like or if they actually did it.”
“Flowers were not delivered for my sister’s birthday. I received an email telling me that they were sorry and that they would deliver them the day after her birthday with an apology card….
That is just bad business.
If you want a reliable product and service, go elsewhere.”
