“I ordered flowers for my sister's 50th birthday. They were never delivered..They assured me they would make it right.I wanted them to send a beautiful bouquet still because my little sister deserved to feel special. I had to tell her the mishap. I am here visiting so I know flowers never came.yes I got a refund, but what I wanted more was for them to extend good customer service by sending a beautiful bouquet a day late would have been fine. This is poor company practice. Not only do they throw in a $14.99 handling fee after you have found what you want to send.so even$39,99 flowers will cost you around$56.00. I will Never use this company again and will report to better business bureau. I am so ipset at them ruining my surprise to my little sister and refusing to come through and make it right... I have been crying all morning because I wanted to show her how much she means to me...They tainted that for me. Make it right and send her the best flowers on your companies dime and then maybe I can get over this. But my depression has hit me hard because nothing is going right including wanting to celebrate my sister...Please make this right for her!”
“Worst experience I’ve ever had with a florist! Ordered for my mom to have them come the day after she got out of the hospital, they inform me that there is now a three day delay with no explanation - days later they push it back another day and then another day - and at the same time I’m getting generic and impersonal customer service messages and no sympathy or explanation. Flowers never came. Really terrible - stay away from this company!!”
“Would never recommend this didnt even slightly resemble the picture also the flowers were dried when it reached us for 110 usd received 6 dried roses”
“I got the run around about my flowers being delivered. They were never delivered for the holidays. I don’t recommend using this company since they don’t have reliable florists they work with. Horrible experience.”
“I forgot to order flowers for a family member, for Christmas. I called 2 days ago on the 21st. Local florists could not deliver flowers for today!
I took a chance on a company I had never heard of...'ForYouFlowers'....they guaranteed deliver today, and they did! The flowers were beautiful!!! I will definitely use this company again & highly recommend them.”
“Don’t ever ever order from this company!!!! Horrible Horrible experience! Ordered , flowers never came!! Then they had the nerve to offer me a 20% off on the return! Hell no !! I then had to argue to get a full refund!! You guys suck and now I have no flowers for Christmas!”
“Buyer beware. Behind this fancy package is a company where the quality control seems to be nonexistent, whose vendors are suspect and when called out for an arrangement that's not what was expected, they too easily defer to a refund to quell any disappointment. I just experienced all this for the 2nd time. The first time I shrugged it off. Not this time. This time was the last.”
“I be paid for the deluxe for a funeral with a cross in the middle. There was no cross some of the flowers were dead and it was not deluxe. I reached out to them and then to compensate me for a $100 purchase they gave $15 back are you serious? I will never use them again so disappointed”
“I ordered a christmas centerpiece to arrive 12/20/23. On 12/22 still had not arrived. Contacted company and they apologized for the delay saying it would be delivered as soon as possible, but would not confirm it would be prior to christmas! This company should mot take orders they cannot fill and ruin peoples holidays! This is fraudulent! Do Not Order From This Company!”
“I ordered a planted arrangement. Received a potted poinsettia, no custom florist potted arrangement. Plant wilted and not at all what I would like expect for almost $70. Could have bought a better plant from a Walmart. Very dissatisfied and will never order from again!”
“Although the flowers were delivered in a timely manner, the arrangement was not what I ordered. There should have been more white roses, lillies & no daisies, which it was full of.”
“Hi, good evening, let me share my experience with you, I must have been a customer for about 2 years, and I am passionate about flowers and I was enchanted by the flowers on this site, but unfortunately I was deceived and I only found out about this mistake on Monday, I always bought flowers for my friends here and had them delivered, but I never saw the flowers, however on Monday I had some flowers delivered to my friend who was having a birthday and I was the one who got a surprise, the flowers weren't even worth $20 once I always buy the premium one, what a shame, what a disappointment and I thought I was giving my friends a surprise by delivering the flowers, I was the one who got a surprise, I felt injured, robbed, deceived, you sell us something and deliver it another completely different one. After I saw my friend's flowers, I decided to ask other friends about the flowers, which was sent, and one more frustration, how sad I felt so bad about all this!! I have photos of all the flowers that I bought and which ones were sent, you really deserve to be sued, for destroying data that was supposed to be for parties and to steal the customer!! If I could, the review would be 0”
“This is my second time having flowers delivered next day and everytime it has been a bunch of bs this tike them or ups don't know where the package it then they saying it be 9 pm how can you deliver to a employee at a hospital in main office at that time first time I did not get my full refund now they saying I got to wait till 9 this is horrible service horrible tracking want NEVER PURCHASE AGAIN 1800 FLOWER HERE ON OUT THIS COMPANY GARBAGE”
“First of all flowers were delivered two days late
Flowers arrived via DoorDash from Safeway
The flowers I ordered, did not resemble what was delivered, except they were both flowers. Would never recommend your company to anybody because what you pay for and select do not resemble the product that was delivered
The first photo is what I expected. The second photo was what was delivered. Colors are not even close. There was no succulent in the delivered flower what was delivered was a cheap grocery store flower arrangement versus a quality florist delivery which is what I was expecting.”
“I ordered flowers for my friend’s birthday a week ago. They were supposed to be delivered today and they didn’t. Still waiting for the flowers and the surprised is ruined. Worst customer service ever! Unfortunately I did not see all these reviews before. Hope I’ll get a refund!”
“I have used this company for years and have always been pleased with them until the last 3 years
One year my order was delivered to the wrong person and they could not track who they delivered them to
Last year I paid for same day and they were delivered 2 days later
This year is a joke. Thought I would give them one more try as I had a credit
Paid for same day. Receiving email advising that was not done and they will deliver on Saturday. That didn’t happen
Today I got an email that the florist no longer had the arrangement I wanted and asked if I wanted another one. I agreed to that and then 2 hours later they called me and said they couldn’t find a florist to deliver them today. But would deliver tomorrow.
Also the credit I received from last year was not applied to my order when I asked them about that they stated the arrangement I ordered was already discounted and they could not apply another discount. Oh but they did refund back 13.00 on this order for the issues
I am done and will never use this company again. This is totally unacceptable”
“They did a good job LY.. After literally 4 attempts “live” this year, I had to give up.. Humbly, with all due respect, I could not understand one representative (HEAVY (country omitted) foreign accents, I could not understand them nor could they understand me.. (*I do well with accents, born and raised in the most diverse (ethnically, culturally) area on Earth).. How bad? Verrry slowly: “B” as in boy.. O as in orange.. N as in new” etc.. “Could you repeat the name to me?” I asked..
“Yes sir.. Baji Byna..” Her first name was/is Bonnie, her last is not Byna.. ALL reps were very polite, and they were trying very hard.. I had to politely exit, pay more at another site.. I sincerely applaud anyone who can successfully place an order by phone with this company.. I “get” labor/staffing is probably cheaper abroad, all good, but.. They’ve made a bad business decision, I’ll leave it at that.. ✌️”
“Paid extra for the deluxe arrangement and for expedited ,same day delivery . It was delivered the next day and arrived in the late afternoon.. When the LATE arrangement arrived, it looked NOTHING. like advertised. It was small , sparse & looks rushed .. Highly disappointed after spending money …”
“From You Flowers sent me an email the day my flowers were to be sent for an event my family was having saying they were not going to be able to send the flowers on time. As soon as I read the email I called the phone number on their site, spoke with a company representative who promised an arrangement would be sent the next day. Well, the next day they sent two emails...one saying they would not be sending flowers the date they promised they would be sent. Rhe second email said they would not be able to send what I bought!!
When I called again they did verbally apologize but that's how they rectified the situation. An apology. I have no idea what that if anything will be sent. At this point I'm pretty sure that From You Flowers is a scam company and i just lost 100.00$.
I'm so mad at myself for sending this nonexistent company my trust and money.”
