“I’ve never written a negative review, but I am very disappointed in the customer service of Frost Buddy! I made two purchases that I loved. I loved the product I received and recommended it to others. However, I made a mistake when making my last purchase and wanted to return the item and the only response I can get is what do you want to exchange it for let us know when I’ve stated multiple times I just want a return! There has been no response to my wanting to just return the item and I’m done! This whole trying to return a mistaken purchase has tainted my opinion regarding Frost Buddy. Buyer beware and make sure you don’t make a mistake while purchasing because returning it is impossible!”
“Frost Buddy is hands down the best product in the market and well worth the money . I have multiples of everything and my collection continues to grow . If you’re on the fence just buy it , you’re guaranteed to love it !!”
“I love my Frost Buddies! I have 4 and I will continue to get more. They keep drinks very cold for hours and they also are aesthetically pleasing. Highly recommend the company as well as they have top-notch customer service.”
“I am sold on Frost Buddy. I am kind of a travel cup addict and I have several brands and sizes of other cups. I am now donating my other brand cups because FB is by far the best and I just do not use my other cups.”
“Very happy with my multiple Frost buddy items. They differently do what is advertised. It keeps cold thing cold and hot things hot. I also like the Joe Buddy for my coffee, it fit perfectly in all my cup holders.”
“So far, not a fan of the restriction of the straw inside this buddy. I may take the rubber stopper out to see if it remedies the situation from a sip to a proper drink. Didn't keep ice near as long as competition jugs of this size do, so not really impressed with that. It'll make for a good back up.”
“Even better than I expected! My To-Go Buddy really does fit any iced coffee I buy and not only keeps it cold my entire 12 hour shift, there is still ice!! My daughter set what was left of her iced coffee (in her To-Go Buddy) on her desk the other day and said there was still ice in it the next day! Love, love, love this product!!”
“The picture quality was poor. I wanted to return it and get a plain color one but the link to return did not work and there was no other instructions for returns”
“Absolutely love the product I bought 5 for Christmas gifts. There was a small hiccup with one item and I reached out to customer service. Within a half hour they had shipped the missing piece to me no hassle at all. A++ service and quality”
“My girl friend at work talked me into trying Frost Buddy! Best thing I have done in a while! Love the cups and versatility! Now the kids have their own and so does the hubs!”
“Love Frost Buddy so I ordered the ToGo Buddy. If you have small hands it's not really for you. I can hardly hold it with nothing in it so I imagine with a full drink in it I would have to hold it with two hands. I will probably keep it and give it to a man as a gift.”
