“I bought the purple Frost Buddy for my son as a Christmas gift and took it to a local engraving shop and had a part print (Clemson) engraved on it! I absolutely love it and know my son will as well. My daughter in law has a Frost Buddy and I hope to get one for myself after the holidays when money isn’t so tight.”
“Gotta say at first I was skeptical but I was wrong
It fits all my favorite drink sizes and keeps the cold, cold and the hot drinks hot for longer I have two for now but I’m checking out a third”
“You keep asking me for an honest review, you’ll get one. My first order: Universal Buddy XL. When it arrived, was missing the insert rendering it useless for 2 weeks while I waited for you to ship me the missing parts. 2nd order: 2 universal buddy with a special design. Not only did I get the wrong design (which what I received was blank white with no design at all.) but you sent me a single one that was correct to try and correct the issue, then 2 blank white ones! All I wanted was the 2 with designs like I had paid extra for. On top of that, I will give you credit, you did send me another correct buddy and had me keep the blank white ones (which is the ONLY reason you’re getting 3 stars instead of negative) but it took over 2 weeks for that to arrive and they were ordered as gifts. I explained that to you, and could you be bothered to expedite shipping? Apparently not. I’ll be honest, I have foam koozies that can keep a 12oz can colder longer than the little buddy can. The XL Buddy can keep a 20oz drink cold for over 12 hours.
So, TLDR: Whoever is in charge of order fulfillment either needs a vacation or needs to refresh their indeed resumé, and you guys need to test the standard buddy’s again because they do not keep things cold nearly as long as you state they should. Universal buddy XL is the way to go, just don’t expect to get your correct order on the first try.”
“Love my Frost Buddies! I bought a mystery box and had birthday gifts for several birthdays and Christmas. Get compliments every where I go. Love the Northern Lights design the most.”
“Disappointed that when I received my order some of the cups had tops and others did not. I needed for all of the cups to match because they are for my daughters and grandaughters to be opened at the same time. Sent an email for help and the answer was "sorry...can't make that happen" . Apparently I can't swap any of them or any other such solution. It seems to me that I am getting bunches of "you're important" emails from you all but the business practices don't match the emails.”
“Love my frost buddy! It keeps my drink cold literally all day long! I have all three sizes. My only wish is that the universal buddy and XL universal buddy cake with coffee lids like the to go buddy did.”
“I absolutely LOVE my new FrostBuddy!!! It lives at my work desk and I have NO MORE sweat rings on my desk that I end up dragging my papers through!!!!”
“Sent you two orders last week, both confirmed. First order #FB506204, confirmed, nothing from you since. I replied to the confirmation on 11/14 and again on 11/16. There has been no reply from either. Second order #FB506680, confirmed, packed and shipped. This has been sitting in GA since Friday, it's on its way. Yet I can't get anyone to give me a status update on my original order, just trying to figure out if the order got lost, or items not available. I know it has been crazy for you with the the Black Friday Sale, but when a customer reaches out, response would be nice.”
“Seriously??!! I have been dealing with “trying” to get my order for the past 2 weeks.
I was sent “1” universal buddy…..but I ordered “2” To Go Buddies. Now…..since this has dragged out for so long…..I’m being told that the 2 items I originally ordered are no longer in stock!!!😡😡😡 😡 This is very poor customer service as far as I’m concerned!!!”
“I ordered a TG Buddy and I love it. Then I realized I needed one to keep in the car. That second TG Buddy is stuck in the postal service somewhere. Can’t wait for it to arrive.”
“My favorite purchase of the year!!! I never thought this would live up to the hype, but it absolutely does!! Holds my ice in my drink all day without watering it down at all.”
