“I’ve received a couple emails asking to review the Frost Buddy Universal can cooler I purchased. However I can’t review a product I never received. I get emails from the company daily with offers for their other products. Meanwhile the product I actually order has been stuck in transit for the past two weeks without moving or updates. I’ve sent emails with no response from the company, other than promoting their products. I’d be happy to give the product a good review if I could just actually get what I paid for.”
“Over the last few months, I have bought 4 varieties of Frost Buddy products. I was amazed after my first purchase, just how long iced drink would stay iced and not watered down. I have not found a to-go cup that won’t fit in my frost buddy. Same with hot drinks staying hot. I then purchased the XL can holder. Bottles and cold can same results!”
“The products are great! Although, I'm not sure why grey was a color of choice with Atlanta Braves (most have been mistaking it for Alabama). However, it took 3 months for me to get my Braves buddy. Nowhere on the website does it indicate that they are custom made or could take that long. Anytime I received an update, it was because I had to email and ask. Just about every "update" I received was the same, what seemed like a copy and paste message about how they were custom made and the engraver was backed up. I was told 2 weeks at one point and it took 3 months. It wasn't until I requested my order to be canceled if it was going to be more than another week that I got an accurate update and tracking on my order.
This seemed me like it was possible that my order had gotten lost, being it took so long. I understand those things happen or even understand that things get behind with such a popular product but better communication would be great. At the end of it all I got was a "sorry for the inconvenience". Not that I expect to have wads of anything thrown at me but some kind of effort to make up for my wasted time and effort in hunting down the product I paid for would have been nice.”
“I wish I could tell you how I feel about the product but I have not received my order although it shipped 2 weeks ago. I sent an email to the 24 x 7 customer service and have had no response. At this point, I just want my money back. This was a gift and I believe I will NEVER receive the product.”
“I have one that I got before and it is incredible, so I ordered a bunch for people for Christmas. Great product overall. My most recent order has not arrived yet but that is a USPS issue”
“I have had my two Frost Buddy for 2 years. I use one daily (coffee) and the second weekly (cans/bottles). The coffee lid broke and they removed the S/H when I bought a new one. Just got the shaker lid so I will be using them even more with water and protein shakes. Can't say enough great things about Frost Buddy and their products. I gave two as a gift and they love them also.”
