“I really love the Frost Buddy products, I just wish I was able to get more of the ones that I really love ❤️. But we've had an unexpected loss in our family which has left us with more responsibilities. But we're hoping that once we get everything figured out after my father's death we'll be able to start getting a couple a month. I just hope that you'll still have some of the military styles cause those help me honor my dad who served in the Vietnam War.”
“Frost Buddy’s customer service is top notch! I added something to my cart and got side tracked and they offered a coupon code if I wanted to check out.”
“Product is great and customer service is on top of things. The only reason I didn't give it a 5* rating is because lids were included with my original order and neither "buddy" came with their lid. Customer service responded to my email quickly but it did take an additional 10 days to get the lids.”
“So great! I love to be able to put any drink in the Frost Buddy and not worry about pouring it into a cup (to keep cold) and having to clean the cup each day. Such a great invention”
“It is heavy with a tall drink in it.
Drink is not secure without frost buddy top and the top doesn't fit with a tall drink.
Needs a handled on the side”
“I’d love to report that I love my new frost buddy but, it came with no insert and therefore the usage is limited. I tried it once and it was a poor fit for my drink. It’s sat on the shelf for the last couple weeks. I received notice that the insert is coming, but not here yet.”
“Edited review: customer service got back to me and they fixed the issue. I changed it to 5 stars, this is a great company!
I gave it 4 stars because I was disappointed in the lids for the water bottles. I LOVE that the bottle keeps the drink on the inside when the bottle is super hot on the outside. It also fits in the cup holder of our rzr, which is why we bought them. But the lid on my sons cracked on the first use and because of where it’s cracked it’s not usable now and my daughters cracked after being dropped in the grass once. I know she dropped it but she’s 4 and has dropped many of our other bottles on the cement and the kids have never cracked. I tried to order new ones and they didn’t have the colors available to match my kids bottles. I also tried to email customer service twice with no response. So the bottle is great but I think the lids need to be more durable.”
“Would be perfect if it didn't leak! Tip it upside down or if it lays on the side it leaks.
I ordered this for my Kindergartener for school. It keeps water cold all day which is great!”
“I absolutely love my To Go Buddy! The Lagoon is so pretty! I made a blended iced coffee at 10am in a plastic cup and put it in my TGB. I got busy and didn’t finish it. Fast forward to the next morning at 7am. There was still blended iced coffee in the cup when I left for work! 😳”