“They denied a payout from a trader called markos_mom on Twitter. They Said he was copied trades from other traders or a Signal Service but since he had Proof and many People saw whats Happening to the trader they just payed the Profit Split. I asked riffat Ahmed from funded next how is it now okay just because the trader has big influence and he just blocked me. So unprofessional.”
“Absolutely scammers. I believed the good reviews (that are probably bought) and took part in their challenge. To be on the safe site, I set my risk to a maximum of 1 percent. However on my third trade my SL was hit way before it even reached that price, but even worse, with a slippage of over 100 percent (compared where the SL was set that should not even been hit in the first place). So this caused a huge loss and they immediately closed my account, sending me a email about a hard breach of their account. I have done nothing wrong, my stop loss was far from reached and the slippage was insane. Anybody need proof of that, feel free to contact me. I wrote them two times for clarification and recieved no answer. I have the proof of their illegitimate stop loss black on white. Be aware, if you go with this firm, there is a huge risk that they steal your money. The broker they use have lots of bad reviews about huge slippage and illegitimate hitten SLs as well, check out reddit. If you don't want to loose your money, I highly recommend using a more reputable prop firm such as FTMO. If you want the worst customer support (meaning NO support at all) and loose your hard earned money, feel free to go with FundedNext.”
“Lost 2 accounts only by THEIR fault
Lost 2 accounts only by THEIR fault. The first one was closed early, WITH having a stoploss, then i thought okay sure it might be a slippage or something. The second time they removed my stoploss and it breached the daily drawdown and then support says i haven't placed any stoploss. Imagine having 99% traders failing challenges and they also want more extra...
I am sure i put the stoploss because i always edit my trade and here i take 200 sl and tp, so yeah, they are scamming.”
“From my experience I can say that the support team is excellent. They have always made sure that I do not feel sad/ unhappy. They make sure that the traders are always satisfied with them. Both email support and live support agents are great!”
“Safe and trustable company to invest in trading . Awesome customer support, give a try and you won't get disappointed. Best account challenges at good prices. They also have competition challenges at zero fee which you get rewarded for you skills.”
“In the realm of proprietary trading firms, locating exceptional service that possesses the qualities of a rare and precious gem proves to be a formidable task. However, allow me to introduce FundedNext – an entity that is not a mere mythical creature, but rather a bona fide transformative force. As an individual who has dabbled in various trading alternatives, I can assert with confidence that FundedNext establishes the benchmark for exemplary customer assistance.
My encounter with this establishment brought about a much-needed respite from the vexing experiences I have encountered elsewhere. Let us delve into a recent setback I encountered whilst endeavoring to procure an account under my company's name. Coping with this intricacy could have easily resulted in a major predicament, yet it was at this juncture that Jack, an astonishing support agent, came to my aid.
No longer was it necessary to endure prolonged waiting periods for generic responses – Jack resembled a veritable superhero of expeditiousness and erudition. His lucid guidance, prompt replies, and genuine enthusiasm to assist facilitated the entire process effortlessly. At every stage, he furnished precisely what was required, and in no time at all, my account acquisition was successfully concluded.
This level of care and professionalism is not confined to a singular occurrence; the entirety of the FundedNext team radiates such qualities. They exhibit a proactive demeanor, exhibit responsiveness, and genuinely dedicate themselves to facilitating your triumph. Whether you possess extensive experience in the trading domain or are embarking on this journey anew, they possess the requisite resources and support to embolden you in attaining your trading objectives.”
“I recently had the pleasure of working with Fundednext, and my experience with this Propfirm has been nothing short of exceptional. The standout feature for me was the outstanding customer support, which played a pivotal role in ensuring a smooth and hassle-free withdrawal process.
My initial withdrawal attempt faced a roadblock when my bank denied the transaction. This setback could have been frustrating, but Fundednext's support team swiftly stepped in to assist me. I was pleasantly surprised by the level of dedication and professionalism they exhibited throughout the entire process.
All it took was providing my new bank account details, and the support team at Fundednext took charge of the situation promptly. To my amazement, I received my withdrawal within 12 hours of submitting the new information. This efficiency is a testament to the commitment of Fundednext in delivering a seamless experience to its users.
In addition to their exceptional problem-solving skills, the support team was always responsive and approachable. Their willingness to go the extra mile to ensure that I received my profit share is commendable.
Fundednext has truly set a new standard in the realm of Propfirms. The combination of an easy-to-navigate platform and unparalleled customer support makes it the best choice for anyone looking to engage in prop trading. I wholeheartedly recommend Fundednext to fellow traders who appreciate efficiency, reliability, and exceptional support in their financial endeavors.”
“My recent experience with FundedNext was truly exceptional. The customer service team displayed unparalleled professionalism and responsiveness. Combined with competitive profit splits, low spread, and advanced trading technology, FN is undoubtedly among the best prop trading firms for traders seeking a supportive and success-driven environment. Highly recommended!”
“I found the support great. To be honest, initially, I found the rules a bit lengthy, but it made me feel okay that their support is transparent and that whatever you ask, the majority of the time makes you understand in detail. I have to appreciate their service so far.
I play within the rules and have no bad experiences.”
“I hate this company for how they treated me and the time I had to waste trying to get them to fix this mess THEY created.
This unregulated "prop firm" does whatever they like. They closed my live funded account "in error" Their system had a "technical difficulty" and closed all my positions and paused the account. When I reported this to them, they admitted fault right away and reinstated the account but weeks later they still refuse to refund me for the losses on the account from the trades THEY incorrectly closed.
This doesn't even mentioned that the trades they closed went onto be big winners. Not even a sorry from them for that.
Their chat support is mostly AWFUL, it will drive you insane. They are often rude, just send prewritten meaningless messages, hard to tell if they are real humans or AI. They cut you off mid chat, promise you updates that never happen, they straight up refuse to open support tickets so you know you will have to explain an issue multiple times because there is no logs of the issue and there's no way for them to update you.
You have to hand feed support every tiny detail, they wont do anything themselves even when they created the whole issue by incorrectly closing my account and they have all the information and chat logs on their system.
If you managed to get your issue escalated past the awful AI bot chat army, the other support will reply to the ticket with an inaccurate reply, accuse you of trying to benefit from their mistake and close the ticket leaving you no way to respond. I was in shock how rude they are.
They also said if I pursue the issue more they will close my account! Truly awful attitude towards customers.
There is no proper way to make a complaint with this company or contact anyone directly higher than the first level of support.
I tried so hard to get them to just resolve my issue.
Honestly, I hate this company. Truly an awful experience and I would NEVER suggest anyone wastes their time and energy with fundednext.”
“Good day
I passed phase 1 onto phase 2, I opened buy orders on XAU/USD. They say thrre was no server issues but I had 3 people with me where I had shown them the system/server MT5 froze. I actually went into profit but somehow this wasnt the case i had 3 witnesses with me at the time when the Mt5 portal froze. To be exact, I bought gold at 1992/1993. I went to bed as nothing worked. I woke up at 05:30 /the next morning, with 12 sell orders at 1991,77. On MT5 if you place an order it will show up or down, if you made 3 orders the orders will show seperately 3 times. Yet on my account it only shows 1 sell order and I have sent the proof of this. Yet when I woke up I had 12 sell orders that I closed in shock as I know I only had buys and the gold market has been bullish. I went into drawdown and I took the loss. I sent numerous messages and I was told it was from my phone and server and rudely that my claims will not be tolerated. I found this to be so rude as there isnt actually anything you can do. They just send you some data jargon and puts you in a corner. They also sell this idea that you can retest if you fail a level, for example I passed phase 1 easily, had loadshedding no electricty on phase 2 and violated one of the rules. They make it seem like you can restart from the level you on. Basically you start from scratch so dont be fooled by retaking a phase, you start from scratch even though you receive a certificate for passing phase 1.
Isaac from Fundednext was very arrogant in his response yet I still dont know what happened. This is not trader friendly replies. They just send a bunch of things that actually doesnt address anything.
My question still remains, and I have the evidence, how with any other platform do you see 12 sells on Mt5, clearly with different times amd different ID ticket numbers yet only 1 appears? In closed trades there are 12 duplicated trades but only 1 display of 1 sell order????
This is honestly shocking. This and the consultants are rude and will take your money. Dont waste your time.
I have all the evidence with me if anyone is interested.
I will not further my trading career or future with this firm.”
