Furdeco Reviews

Name: Furdeco
Rating: 4.17

4.2 Rating 545 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

Questions

Metrics

4.2

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communications with control centre and driver and trouble free delivery in spite of roadworks and obstructions in our cul-de-sac.”

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Posted 6 months ago

“Delivered on time and with care!”

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Posted 6 months ago

“Efficient and friendly, delivery updates and assembly all perfect. Thanks”

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Posted 6 months ago

“Excellent 5* service with regular updates on estimated delivery time. Prompt delivery with great communication.”

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Posted 6 months ago

“arrived when they said they would and kindly put item where I asked them to.”

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Posted 6 months ago

“Friendly, approachable, courteous, helpful and very easy to deal with. Delivery window was met and communication prior to the delivery was very good.”

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Posted 6 months ago

“Excellent communication. Guys were polite and put items where asked . Efficient delivery. Thank you . June 2024”

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Posted 6 months ago

“Competent and polite delivery within given time frame. Managed old cottage well”

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Posted 6 months ago

“The delivery was an hour before the time slot but otherwise OK.”

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Posted 6 months ago

“Informed of my delivery and what was happening from the time the company received my order, both by email and text. I also received a phone call when they were 20 minutes away. They were prompt and careful with the big box the order came in.”

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Posted 6 months ago

“Well packaged, kept me informed, respected my parcel and went extra to deliver in my room 2nd floor in a friendly manner. Thank you”

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Posted 6 months ago

“Arrived within stated timeslot and rang 10 minutes before they arrived to let us know they were on the way. Packages handled with care and brought just into the house, as requested. Very polite. Delivery reference D148/M191.”

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Posted 6 months ago

“I was informed when they would deliver my sofas and when they were 5 minutes away. On arrival I showed them where the sofas were going and in no time at all they had got them inside unpacked and legs on and placed where I told them I wanted them. Two very nice delivery men very thoughtful and respectful and took all the Packaging away too. Thankyou very much Furdeco 😃😃⭐️⭐️⭐️⭐️⭐️”

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Posted 7 months ago

“Really poor returns process and subsequent resolution”

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Posted 7 months ago

“Excellent communication and updates on delivery. Delivery was great, went smoothly and the delivery man was very helpful.”

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Posted 7 months ago

“I was kept aware of delivery times, and the item was delivered with no delay.”

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Posted 7 months ago

“Excellent service, goods arrived in time. Delivery men were friendly, helpful and extremely efficient.”

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Posted 7 months ago

“arrived within the allocated timescale. Driver phoned before arrival to give eta. excellent service - wrapping removed and taken away.”

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Posted 7 months ago

“Polite , prompt service. Very helpful.”

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Posted 7 months ago

“Delivery was prompt and efficient. Delivery people were friendly and polite and put my delivery where I asked for. Can't fault them. Thank you.”

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Posted 7 months ago

Furdeco is rated 4.2 based on 545 reviews