Furdeco Reviews

Name: Furdeco
Rating: 4.18

4.2 Rating 554 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“D9 and M112 were amazing and so helpful with my massive, emperor mattress - getting it up my awkward stairs. They didn’t have to do it but very kindly saw I would struggle with my small children around. A really great service with quick delivery. Thanks guys”

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Posted 6 months ago

“Delivery service was nice.The drivers communicated an hour before delivery, upon arrival they handled the items properly and were friendly too!!”

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Posted 6 months ago

“Good communication throughout. I received a call about 15 minutes before they arrived which was great and the items were placed where I wanted them. Nice, courteous delivery men.”

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Posted 6 months ago

“Furdeco let me know what was happening at all stages of the process, delivery arrived well on time with no damage, drivers pleasant.”

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Posted 6 months ago

“Excellent service had a time slot and came within that. The two guys who delivered it was very nice put the sofa and chair wherever wanted them .”

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Posted 6 months ago

“Terrible service, they re-schedules my delivery 3 times (apparently forgetting to load my item into their delivery truck each time). Calling them was such a chore with being hung up on several times, and their call centre staff being absolutely clueless and putting me on hold for ages (they use a cheap call centre in India). Also beware of the phone number they use to contact you, it incurs extra charges when calling them back.”

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Posted 6 months ago

“The second delivery from Furdeco. I can only say that they have a well oiled machine from the communication prior to delivery including a phone call 15 mins prior to delivery. On both occasions the delivery guys were super friendly and moved my purchases to where I requested. Superb job !”

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Posted 6 months ago

“delivered bang on time,on date.very polite would recomend to anyone”

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Posted 6 months ago

“First class service. Kept us informed of delivery time. Took great care with furniture. Didn’t rush us while checking everything over. D142and M9 ver professional, polite, friendly and helpful. Removed all packaging from driveway. Fantastic service. Thank you.”

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Posted 7 months ago

“Kept up to date with delivery date. Telephone call to say they were on their way.”

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Posted 7 months ago

“Good communications with control centre and driver and trouble free delivery in spite of roadworks and obstructions in our cul-de-sac.”

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Posted 7 months ago

“Delivered on time and with care!”

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Posted 7 months ago

“Efficient and friendly, delivery updates and assembly all perfect. Thanks”

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Posted 7 months ago

“Excellent 5* service with regular updates on estimated delivery time. Prompt delivery with great communication.”

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Posted 7 months ago

“arrived when they said they would and kindly put item where I asked them to.”

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Posted 7 months ago

“Friendly, approachable, courteous, helpful and very easy to deal with. Delivery window was met and communication prior to the delivery was very good.”

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Posted 7 months ago

“Excellent communication. Guys were polite and put items where asked . Efficient delivery. Thank you . June 2024”

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Posted 7 months ago

“Competent and polite delivery within given time frame. Managed old cottage well”

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Posted 7 months ago

“The delivery was an hour before the time slot but otherwise OK.”

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Posted 7 months ago

“Informed of my delivery and what was happening from the time the company received my order, both by email and text. I also received a phone call when they were 20 minutes away. They were prompt and careful with the big box the order came in.”

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Posted 7 months ago

Furdeco is rated 4.2 based on 554 reviews