Furdeco Reviews

Name: Furdeco
Rating: 4.17

4.2 Rating 545 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service kept informed from placing of order to delivery”

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Posted 4 months ago

“My delivery was on time, notified in advance. Two very pleasant, polite and efficient people carried the boxed item into the hall as I requested. Many thanks”

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Posted 4 months ago

“Good communication delivered on time professionally service”

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Posted 4 months ago

“Prompt, good tracking procedure. Helpful and polite operatives. Very pleased with the overall experience.”

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Posted 4 months ago

“My rising sofa arrived this morning at unfortunately 6.15am this Morning when I was still asleep in bed. The schedule said by email that it was due to arrive between 10am and 1pm this morning. I have worked in retail latterly and the rule is nothing should be delivered until 8am to respect family privacy. I had not prepared the room in which the chair was to be positioned so it came as quite a shock to be awakened that early…not too happy with that.”

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Posted 5 months ago

“Arrived on time good communication unloaded where i wanted no problems”

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Posted 5 months ago

“Arranged a delivery date, waited in only to be told that they had changed it for another day. They then sent the furniture back”

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Posted 5 months ago

“Our delivery was well within the time allocated and the gentlemen were extremely polite and efficient and carried the furniture inside our home with ease. Our furniture was expertly packaged and was in perfect condition. I highly recommend this service.”

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Posted 5 months ago

“Delivery was on time as indicated Both delivery men were smart as was the delivery vehicle and they were polite”

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Posted 5 months ago

“Excellent service polite and courteous manner.”

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Posted 5 months ago

“D9 and M112 were amazing and so helpful with my massive, emperor mattress - getting it up my awkward stairs. They didn’t have to do it but very kindly saw I would struggle with my small children around. A really great service with quick delivery. Thanks guys”

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Posted 5 months ago

“Delivery service was nice.The drivers communicated an hour before delivery, upon arrival they handled the items properly and were friendly too!!”

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Posted 5 months ago

“Good communication throughout. I received a call about 15 minutes before they arrived which was great and the items were placed where I wanted them. Nice, courteous delivery men.”

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Posted 5 months ago

“Furdeco let me know what was happening at all stages of the process, delivery arrived well on time with no damage, drivers pleasant.”

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Posted 5 months ago

“Excellent service had a time slot and came within that. The two guys who delivered it was very nice put the sofa and chair wherever wanted them .”

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Posted 5 months ago

“Terrible service, they re-schedules my delivery 3 times (apparently forgetting to load my item into their delivery truck each time). Calling them was such a chore with being hung up on several times, and their call centre staff being absolutely clueless and putting me on hold for ages (they use a cheap call centre in India). Also beware of the phone number they use to contact you, it incurs extra charges when calling them back.”

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Posted 5 months ago

“The second delivery from Furdeco. I can only say that they have a well oiled machine from the communication prior to delivery including a phone call 15 mins prior to delivery. On both occasions the delivery guys were super friendly and moved my purchases to where I requested. Superb job !”

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Posted 5 months ago

“delivered bang on time,on date.very polite would recomend to anyone”

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Posted 5 months ago

“First class service. Kept us informed of delivery time. Took great care with furniture. Didn’t rush us while checking everything over. D142and M9 ver professional, polite, friendly and helpful. Removed all packaging from driveway. Fantastic service. Thank you.”

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Posted 5 months ago

“Kept up to date with delivery date. Telephone call to say they were on their way.”

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Posted 6 months ago

Furdeco is rated 4.2 based on 545 reviews