Furniture Village Reviews

Name: Furniture Village
Address: 258 Bath RoadSlough, Berkshire
Rating: 1.29

1.3 Rating 1,053 Reviews

7 %

of reviewers recommend Furniture Village

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Phone:

0800 804 8879

Email:

online@furniturevillage.co.uk

Location:

258 Bath RoadSlough
Berkshire
SL1 4DX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job by Mike and Danny getting my sofa into my home love it thank you”

Helpful Report

Posted 4 months ago

“Your a disgusting company and please anyone out there thinking of using furniture village please DON’T they tell you a pack of lies about their guarantee it’s not worth the paper it’s wrote on and they take your money for it, we have a problem with the fabric on our sofa after less than a week and they have done nothing to address it CAUTION do not go near their stores”

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Posted 9 months ago

“We prefer leeds Birstall store , staff remember us as customers, very proffessional and helpful. Nothing too much trouble , quality of our furniture very good. Great team will shop again.”

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Posted 9 months ago

“Jake and Steve P were simply great friendly and helpful best service we have had in a long while Thanks go out to them.”

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Posted 1 year ago

“Had 2 lovely helpful respectful young men, Jake and Mike from the Dartford branch deliver a sofa suite today in IG2. They took great care when bringing the items in the house ensuring not to knock anything over. They were polite and very helpful. I hope their manager reads this review and gives them a Christmas bonus as they were really genuinely 2 nice guys. You don't find this very often with delivery drivers thus the reason i felt i should review these guys.”

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Posted 1 year ago

“we have over several years bought furniture from the store at York. Each time we have been assisted with our purchases by Sales consultant Steve Tarran. this month we bought three items. I would like to say it was a pleasure to be served by Steve who helped us to buy the items which suited our requirements. This was done in a relaxed professional way which made it a positive shopping experience. Many thanks Steve”

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Posted 1 year ago

“My furniture was assembled, arranged, as requested and room tidied effectively and without delay. Mike and Joel worked brilliantly as a team. Thank you”

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Posted 1 year ago

“I visited Furniture Village in Guildford today to buy a bed. On arrival I met James Dobson who was very professional and extremely helpful. Making sure that I was aware of all the important factors and ensuring that I chose the correct mattress for my needs. He also gave me excellent tips on how maintain the mattress. It was a very easy experience and I felt that I was extremely well treated. We did not buy an expensive item but felt that we received the very best attention and service. If I need any thing else for my new home - I will go and see James Dobson!”

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Posted 1 year ago

“Excellent customer service in the shop in Colchester.and the two men who delivered our Leather sofa were great. No problems at all with any of it .”

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Posted 1 year ago

“The salesman Sam was very knowledgeable and explained everything clearly when we purchased a bed. We were really impressed with him.”

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Posted 1 year ago

“We purchased a suite from furniture village Wrekin retail park , a lovely lady called Jayne helped us she was very good and helped us very much she was so patient and competent, we were very pleased with the outcome order number239253384 mr T W Jones”

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Posted 1 year ago

“Furniture villages is very very helpful and understand what you are looking for. The manager and staff go the extra mile to help me very pleasant and polite 😀”

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Posted 1 year ago

“https://uk.trustpilot.com/review/www.furniturevillage.co.uk”

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Posted 1 year ago

“We ordered a small leather chair in January now been told dellivery mid May, and we have paid in full Why's would it take so long for a small chair only. Not happy”

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Posted 1 year ago

“I am using this review to than Daniel for his excellent customer service !!!......My 84 year old mother has been having difficulty contacting Customer Service but I'm unsure what number she was trying to call, obviously the wrong one.....I called myself and was put through to Daniel after waiting in a short queue, I asked if he could call my mother? he said he would do it straight away and that's exactly what he did !!!! good old fashioned customer service....thanks again Daniel.....cheers, son of Joyce H.”

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Posted 2 years ago

“We went to Furniture Village Leicester Fosse Park to look for a sofa. Paddy approached us in an informal manner and listened to our requirements and budget, he then made good suggestions, which led us to purchase a sofa which met our needs and budget. He is a valuable asset to the store; without his assistance, we would have most likely left because the other salespeople lacked his level of knowledge and engagement.”

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Posted 2 years ago

“Thank you Latha at the Watford branch for the great customer service and attention to detail i helping me choose my wonderful sofa, chair and coffee table and side table. I am so happy. Stay blessed”

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Posted 2 years ago

“We had a wonderful experience. Excellent service. Philip at your Abingdon store was extremely helpful. Steve and Ben who delivered our furniture were very polite and professional. Would definitely recommend.”

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Posted 2 years ago

“READING Furniture Village We bought a bed from the Reading Branch a year ago. ( May2021) The Manager Steve, and the gentleman who helped us ( Beds and Mattresses Section Upstairs) in deciding our requirement, the right bed for us and also at the pay desk James were excellent in Customer Service. We also bought a sofa bed and we are enjoying the comfort of both. We recommend anyone who wants a Goodnight sleep to visit Furniture Village. (Reading) Thank you.”

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Posted 2 years ago

“Dave and Paul had a difficult delivery at my house but went beyond expectations very patient and helpful thank you so much xx”

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Posted 2 years ago

Furniture Village is rated 1.3 based on 1,053 reviews