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Furniture Choice Reviews

1.6 Rating 124 Reviews
12 %
of reviewers recommend Furniture Choice
1.6
Based on 124 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 43%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Furniture Choice 1 star review on 10th November 2024
Anonymous
Furniture Choice 1 star review on 10th November 2024
Anonymous
Furniture Choice 5 star review on 11th March 2024
Anonymous
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
60
Anonymous
Anonymous  // 01/01/2019
Very poor customer service! My sofa was due to be delivered on 16th May, the delivery was missed and the best response they could give was you'll just have to wait another two weeks. This meant that my family couldn't sit together and being just out of hospital after stomach surgery I had to turn away visiting family because I had nowhere for them to sit down. When I tried to make a complaint their customer service representative Chris hung up on me. Can't recommend enough that you avoid this company because once they have your money they don't care.
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Posted 5 years ago
Horrible product! I ordered a corner sofa they delivered a half a sofa. The L part was missing! Rude delivery men who are too lazy to lift the sofa to the room. Be warned. Will never stress myself again. To be avoided
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Posted 6 years ago
We had white gloss table and six purple chairs. Chairs are really nice table is ok a bit rough and is not gloss under the table has a few missed gloss on the edges of the table I suppose for the money should not have expected any more will probably last about 12 months looks nice at a glance
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Posted 7 years ago
Customer ccare was 2nd to none
Helpful Report
Posted 7 years ago
Furniture Choice is rated 1.6 based on 124 reviews