Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,870 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If 0 stars was an option that's what I'd be using. Given my experience, I think the other 5 star reviews are fake. The quality of these prints are appalling. I spent £18 on a tiny print (half the size of A4) that was so flimsy it may as well have been printed on normal paper. I cannot give this to my friend as her intended birthday present, I would be embarrassed. There's no straight forward returns procedure either. Completely disappointed with this company, I will never be shopping with them again. RIP OFF.”

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Posted 5 years ago

“The most amazing customer service🤯💕”

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Posted 5 years ago

“Excellent choice throughout the website and quality of print bought was excellent. I had incorrectly ordered the wrong size of print. I notified customer service and they couldn’t be more helpful is resolving the issue. Would highly recommend FY and their products”

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Posted 5 years ago

“I really love the variety of products available on this website. I find it difficult to choose what to buy as there are so many items available that I like. I have purchased prints for myself and as gifts. My only feedback would be it would be great to be able to pick a gift option so the price isn't shown on the packing slip.”

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Posted 5 years ago

“I have received 2 images today that are the worst quality I have ever seen. They are pixellated and horrible. Not what was shown on the site. There isn't a contact number for the site, so can not speak to someone to resolve quickly. :( We were wanting to finish the room these were going in by the weekend but this site has made that impossible. Not impressed.”

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Posted 5 years ago

“Amazing artwork at amazing prices! The furniture is a bit pricey but very unique. Fast shipping. Great app!”

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Posted 5 years ago

“I love the products, price and service after multiple orders just live them more”

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Posted 5 years ago

“Beautiful earrings, delivered for free and without fuss. It is dangerously too easy to buy with Fy!”

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Posted 5 years ago

“Great quality print for a good price and good delivery time.”

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Posted 5 years ago

“Love my prints :)”

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Posted 5 years ago

“Very good quality prints and quick delivery.”

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Posted 5 years ago

“Quick delivery of two glorious pictures that I ordered. So many wonderful things to choose from. I am sure I will be ordering something again very shortly. The customer service too is second to none.”

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Posted 5 years ago

“Fantastic customer service. I feel confident that any concerns are met with genuine and quick responses. Extremely professional and the quality of the print was fantastic. Will absolutely use Fy again.”

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Posted 5 years ago

“I love FY! The portraits look like the photos online. Staff and customer service are superb! More specifically Sabrina H, thank for your help! I would highly recommend FY to any of my friends and family.”

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Posted 5 years ago

“Great value .great product grest delivery .will use you again .love my prints”

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Posted 5 years ago

“A lovely print on great quality paper.”

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Posted 5 years ago

“I'm surprised to view so many high ratings on here as I've had the complete opposite experience with the Fy company. It makes me think all the high rated reviews are fake. My first order went missing and I never received it. After following up with Royal Mail I'm now waiting 10 working days for a response to an investigation as to where my parcel is. In the meantime the item which I bought for a present, I purchased again on Fy however when I went to check out and select 'next day delivery' or 'express delivery' the Fy website didn't allow me to do so and instantly completed the purchase as it had saved my card details from the previous purchase. Then I contacted Fy on their chat service via their website, email and Facebook messenger however I have not got a response from any of these channels. I'm worried Fy will again send this item 'not signed for' upon collection and therefore the item will get lost again. Also the phone number they have listed is disconnected. I know they have received my Facebook message as it shows as seen. To the Fy company can you please respond to any of my messages so I can arrange a refund of the first item I never received and get an update on the second item I ordered to replace the one that is missing. J”

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Posted 5 years ago

“Nice products, good quality, reasonably quick delivery. Bit surprised that the returns policy is to keep the item and donate it.”

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Posted 5 years ago

“Matched perfectly with others colours and shape was just right”

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Posted 5 years ago

“Can only say excellent from ordering to delivery.”

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Posted 5 years ago

Fy is rated 4.4 based on 1,870 reviews