Fy Reviews

4.4 Rating 1,869 Reviews

84 %

of reviewers recommend Fy

4.4

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Fy returns process?

Helpful Report

(1 year ago)

Greater than 67% of reviewers feedback is Fy returns process is easy.

Helpful Report

(1 year ago)

38.46%

Industry Average

“ Really lovely website with wonderful things but the earrings I purchased broke when I opened them up to put them in. I thought about complaining but all the places I've bought jewellery from strictly don't do returns so just won't be re-purchasing. ”

- Kate Dives, ISg/ Realys

Fy Reviews

Returns - Difficult