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Gatsbylady London Reviews

4.9 Rating 982 Reviews
99 %
of reviewers recommend Gatsbylady London
4.9
Based on 982 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Gatsbylady London Reviews
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Phone:

02084712142

Email:

gatsbylady@gatsbylady.com

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Anonymous
Anonymous  // 01/01/2019
I ordered the Edith Vintage Inspired Flapper Dress to wear to a friend's 1920s 'black and gold dress' themed hen party. The dress was absolutely beautiful and you can appreciate the craftsmanship that went into sewing the beads and sequins to make it sparkle and stunning. The best thing however, was the faultless customer service. As soon as I placed my order, GatsbyLady got in touch to check the dress would fit perfectly, and when advised I wore my dresses on the knee, made sure to send the dress matching this brief. Having ordered on the Thursday, chosen Next Day delivery, and confirmed it would be delivered on the Friday, I believed I would be wearing the dress on the Saturday. However, on the Friday, GatsbyLady's courier service almost failed, advising it would arrive on the Monday, which would have been too late. GatsbyLady was wonderful in not only getting in touch with its courier to advise the urgency in delivering my dress that day, but also offering to send me an alternative dress (that was almost identical, more expensive, but not on the knee as it was too late in the day to make the necessary alterations, and at no cost to me) by special delivery to arrive the following morning, so I had something to wear. Fortunately, GatsbyLady's courier promised to deliver that night so I took the risk of declining their offer of sending the back-up dress. GatsbyLady went the extra mile and exceeded great customer service. You can trust GatsbyLady to be your fairy godmother and take you to the ball in style. I felt stylish, received compliments on the dress all day (I wore it past midnight, it remained perfectly beautiful) and was asked where I bought it from. Thank you GatsbyLady for such a stunning dress and customer service, expect to receive more custom coming your way.
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Posted 7 years ago
I'm not exactly much of a dress person, let alone sparkly dress person, but I'm genuinely delighted with my mint green Gatsby-themed dress! Before making an order, I contacted Gatsbylady on WhatsApp to ask if the colour and length would work on me (5'10 redhead) and 'Daisy' was quick to respond with measurements and assurances. The dress arrived within 2 days of me placing the order which was really appreciated (I'd left things until the last minute, as usual). At the 1920's party I wore it to, I received so many compliments and felt pretty incredible. Beautifully made and very comfortable to dance in until 2am :) Worth mentioning that the dress is pretty sheer but I wore flesh-coloured everything underneath and that was absolutely fine. The dropped waist is also not as dropped as I'd hoped, but this was made up for by the slightly more fitted (and flattering) design.
Gatsbylady London 5 star review on 21st February 2017
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Posted 7 years ago
I received 2 magnificent dresses. Fast delivered, in Time for my 40's Birthday. Meticulous and perfect finishes. I am delighted with my order. I love Gatsbylady London!
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Posted 7 years ago
Dress was made perfectly, and I received many compliments. I couldn't find anything I wanted in Australia, but knew I would in London. Thank you!
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Posted 7 years ago
I appreciated their effort to recheck my choice of size. As it turned out, I had ordered the correct size, the recheck increased my confidence that it would fit when it arrived as it did.
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Posted 7 years ago
I ordered the Daisy dress in grey on Monday evening, it arrived two days later in Belgium. The dress was simply gorgeous. I wore it for a night of dancing and besides being comfortable I received a lot of compliments. The complimentary headband was the perfect finishing touch to becoming a real Gatsbylady. While ordering I had some questions and took the liberty to send a Whatsapp message, on which I received an immediate reply allowing me to make the purchase within the hour after I sent a question. I must say I will surely order again at Gatsbylady London, because the dresses are unique, pretty and great quality. I am absolutely a fan!
Gatsbylady London 5 star review on 15th February 2017
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Posted 7 years ago
Super fast delivery to Belgium and the dress fits perfect. Looking forward to the Gatsby wedding party!
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Posted 7 years ago
Beautiful dress. Can't wait to wear it for my Great Gatsby birthday party. Excellent service, quick delivery and nicely packed. Would definitely use your company again and recommend to friends.
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Posted 7 years ago
I had to exchange my dress for a bigger size and the process although expensive was straight forward.
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Posted 7 years ago
Dear Customer, Thank you for your review. We are glad you found the exchange straight forward. Our record shows that we have not charged you for shipping on both occasions via DPD Next Day for your convenience to keep expenses down. When it comes to returning dresses back to us we strongly recommend using the cheapest postage i.e. Royal Mail 1st Class as advised on our returns form. We strive to improve our services so please feel free to share feedback so we can improve your experiences shopping with us. Warm Regards Team Gatsbylady
Posted 7 years ago
Perfect fit, fast delivery to Canada. Awesome! Thanks
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Posted 7 years ago
Contacted me personally to make sure the size ordered was likely to be appropriate. The dress fits beautifully, true to size! Service/delivery was incredibly fast to the US from the UK.
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Posted 7 years ago
The dress is a perfect fit. Very good quality and very beautiful. Purchased for a bridwsmaid dress.. The slip underneath is a different length than the other dresses purchased by other girls even though it is the samee dress.
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Posted 7 years ago
We ordered dresses for several people for a party. All the items arrived in good time, and all the dresses fit perfectly! I can only speak for myself, but I washed it at home very easily and it came out beautifully.
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Posted 7 years ago
I ordered the dress from the United States and the website ran a special for FREE shipping! I received the dress in 3 days! This dress was of the highest quality and fit me just perfect! My friends were very impressed at the quality and the fit so all three of them placed an order for other designs! I am loving the dresses on my friends and I think I am going to order more for me! I will be the best dressed in Hollywood! Loving your designs! Thank you - DeDe Crosby
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Posted 7 years ago
While it took awhile to get my dress size in stock, once it was the customer service was the best I've ever experienced with a clothing purchase and the shipping got it to me a lot faster than expected. I will be highly recommending this store to others!
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Posted 7 years ago
The customer care I received from Daisy was brilliant, the dress fits like a glove thanks to Daisy double checking I had the right size and length (I ordered petite) the dress came in double quick time and is made beautifully. Thanks to all concerned.
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Posted 7 years ago
The dress is beautiful and the fit is perfect after I ordered a petite but was advised to go for the regular length for my height of 5' 3". The despatch was very prompt and despite issues with the delivery company I was provided with first class service to ensure that my item was received in Portugal as soon as possible. Thank you
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Posted 7 years ago
You directly contacted me cause I ordered the short size instead of the regular length. This was very courteous. Thank you!
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Posted 7 years ago
Lovely headband, excellent quality and well worth the cost. Would highly recommend.
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Posted 7 years ago
Fast and free delivery. Quality of the product is really good. I have recommended the website to all my friends who are looking for the Gatsby Fashion.
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Posted 7 years ago
Gatsbylady London is rated 4.9 based on 982 reviews