Animal Friends Reviews

1.7 Rating 570 Reviews

15 %

of reviewers recommend Animal Friends

Company Reviews

Questions

Metrics

1.7

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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How quickly does Animal Friends resolve customer queries?

Helpful Report

(2 days ago)

Greater than 65% of reviewers feedback is Animal Friends takes over a week to resolve customer queries.

Helpful Report

(2 days ago)

100.00%

Industry Average

“ Excellent service Claim was sorted quickly ”

- Anonymous

“ Quick and easy to set up. Policy options comprehensive. Luckily I have not had to claim so cannot comment on that part of the service but overall very happy. ”

- Phil Cravor

“ Excellent level of service, spoke to a women who spoke with a dialect that was obviously a native English voice. Clearly spoken, warm,friendly and professional manner. ”

- Rosalind

Animal Friends Reviews

Customer Service - Good