Login

Start Free Trial Are you a business?? Click Here

AXA Insurance Reviews

2.4 Rating 1,011 Reviews

37 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

Read AXA Insurance Reviews

Write Your review

Tell us how AXA Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 4th October 2022

AXA Insurance 1 star review on 14th March 2022

AXA Insurance 1 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good even phoned me up to make sure everything was ok”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I found the site easy to use and the insurance easy to purchase with clear details”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Generally I am satisfied, but there is a real big problem. I cannot insure my daughter as a temporary driver because she's not resident in the UK. My daughter lives abroad and comes over only occasionally but she needs to drive my car. I'll probably change insurance company because of this.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I have been very pleased with the insurance policy I have received from AXA.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“All in all Axa are very good but as an internet based company which wasn't stated when placed my policy for my vechine with them, I had to ring them by phone for my documentation only to b told that they don't normally do this as the documents can b printed from my online account as they are an Internet company. Have ing said that when I moved house and rang to change my details the lady on the phone said that it would cheaper for to do it myself as they would charge me a £35 handling fee if they did it, so she talked me through it and me and my partner changed my details online. All in all for my first year of having car insurance I would say that they are not a bad company to go with.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Service excellent information all round east to deal with.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“This provider were very helpful and did exactly what I required.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“You get a good quote then they put extra cost on any wat they can”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I can say my experience of AXA has been that the staff are most help full over the phone but I have had a few issues trying to log on to my online account.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Despite removing the only authorised repair company , who was relatively local , on their original list they understood that my lease purchase from Mercedes required me to use an Mercedes approved repairer and allowed me to use a reputable local mercedes repairer .”

Helpful Report

(Car Insurance) - Posted 9 years ago

“good service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I will not be renewing with AXA , Last year the renewal notice arrived by email so late that I had already purchased a new policy from AXA at a cheaper rate than the renewal that I eventually received. They then proceeded to collect payment from my account for both policies. After numerous emails I eventually had one refunded but was unable to print out the policy documents for the new policy as it would only allow me to print out the one that I cancelled. Almost a year later I still am unable to print off the documents that I had paid for. I would not recommend AXA.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“as some one not really good with computers my experence setting my insurance was brilliant and very easy and excellent value”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Overall I was very satisfied and will recommend anyone who asks me about my car insurance”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easy to comprehend and compare what you get with Axa and other comparable Insurers, on-line. Form filling good as long as you have all the information at hand pertaining to insuring your car. Wanted to see evidence of no claims, if applicable, but this was on previous documentation of past provider so not complicated and they acknowledged this by return e-mail. I would recommend Axa as an insurer.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“A good company insure with, for me it was no hassle and no problems.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“They're are slow in replying to request I found there department don't talk to other s department ie no claim department which I have been since January”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“straightforward, no problems. Good price.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent prices and first class service.”

Helpful Report

(Car Insurance) - Posted 9 years ago

«
1
2
...
43
44
45
46
47
»

AXA Insurance is rated 2.4 based on 1,011 reviews