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AXA Insurance Reviews

2.4 Rating 1,011 Reviews

37 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 4th October 2022

AXA Insurance 1 star review on 14th March 2022

AXA Insurance 1 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to fill in the information needed and the cost was brilliant much better than I was hoping for. I will use them again.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I feel feel my policy should be less expensive for the very limited miles I drive per year which is less than 2000.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Quick, easy process. All docs accessible online - suits me!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Axa was a lot cheaper than most other insurers and was able get a quotation that I required satisfactory.I recently changed my car and even got a small rebate from them.Providing they keep my premium low I wil be insuring with Axa again on renewal of my policy.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“axa took my money refused my insurance until I give written proof, 0f my no claim bonus as a result I lost two months of my insurance”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very quick and straightforward,documents sent through as required when asked for.”

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(Car Insurance) - Posted 9 years ago

“no”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good but would not let me change my insurance over to a 2 litre because of my age I have no points and a full hgv licence but not aloud to drive a 2 litre, not happy with it at all can not wait to finish my year with them”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Couldn't have been easier hope next times is”

Helpful Report

(Car Insurance) - Posted 9 years ago

“when i had a chip window screen just before the mot they had it fixed in 24hrs.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very poor way to treat customers dodge at any opportunity much better out there, they provide a service "not good "but required ! But the user keeps them in jobs!!!!!!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Functional and easy to speak to person over telephone organising insurance. Cheaper after several years no claim and was found via price comparison website only.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Not bad”

Helpful Report

(Car Insurance) - Posted 9 years ago

“First class service would recommend Company to friends and family.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“A good site, saved me a lot of money”

Helpful Report

(Car Insurance) - Posted 9 years ago

“bit slow in getting work approved but i guess the sign of the times”

Helpful Report

(Car Insurance) - Posted 9 years ago

“This was the best value policy that met my needs (someone other than the policyholder to be the main driver). Taking out the insurance was a user-friendly experience. All of the documentation was supplied by email, and was very clear. Fortunately (from my perspective), I haven't had to make any claims, so I'm unable to comment on how efficiently AXA handle claims.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Straightforward insurance.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Customer service was excellent, gentleman knew his product ad explained everything in detail,I knew what I was buying.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Used in past over years back with them no qualms”

Helpful Report

(Car Insurance) - Posted 9 years ago

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AXA Insurance is rated 2.4 based on 1,011 reviews