AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.39

2.4 Rating 1,137 Reviews

36 %

of reviewers recommend AXA Insurance

Company Reviews

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Metrics

2.4

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 5 star review on 27th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a fund that would help me increase my money quickly so I could pay off my bills. I couldn't access my money since my account was frozen a few days or weeks after I made my payment. Thank goodness, I found taught expat A C T I N V S T.COM, who assisted me in getting my money returned. I'll give them props for their assistance.”

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Posted 5 months ago

“This company stole my hard-earned money by deceiving me. Luckily, I got to know M A D A C O V I.X Y Z, I nearly thought I had lost everything before I met them. In a few days, they assisted me in recovering the money I had lost. I strongly suggest you to give M A D A C O V I.X Y Z a trial, If you're facing the same difficulties.”

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Posted 5 months ago

“It has been over a year and a half since I submitted my claim and I am still going back and forth with this incapable company. They can’t seem to do anything right and just keep throwing dribs and drabs of compensation at me. Just sort it out! Can honestly say I have never heard or had to deal with such an incompetent company I don’t actually understand how they are aloud to operate?”

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Posted 5 months ago

“Just when I thought I had struck it lucky, they smacked me with a ridiculous "tax" that would have made a pirate blush. After spending my initial $15,000, I made a small profit. However, things took a turn for the worst when they suddenly demanded a substantial deposit in line with an amended contract. I followed through and increased my earnings, coming in at about $60,000. But when I tried to withdraw, they took a big cut off of my earnings because of their high tax. I would have lost everything if I hadn't gotten in touch with L I N C O X R E C L A I M, who made sure I was able to take back control of my affairs. For this reason, I'm wary of similar”

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Posted 5 months ago

“Today I had a discussion with a gentleman called Dominic regarding a new claim. He was extremely professional, thorough and polite throughout and it made such a difference to the outcome. He’s a prime example of exceptional customer service and should be rewarded for this and used as an example for training others. In today’s chaotic world this is so refreshing! Thank you Dominic. Regards, Christina.”

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Posted 5 months ago

“Very happy with chris from axa today he did everything he possibly could to get me the best price and make sure i didnt leave for another insurance company He was a great help and i hope to get him next year for Renewal , i wish all staff where as great as him Friday 14/06/2024 Thanks -Evan”

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Posted 6 months ago

“Reinsurance with Axa £250 cheaper than all others?!!”

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Posted 6 months ago

“Full of scam Don’t waste your money”

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Posted 7 months ago

“Terrible company. No help just lies after lies”

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Posted 7 months ago

“Don't even deserve 1 start. Avoid at all cost. My car has been lost in the system. Can't get through to them about my claim. Have ignored every single email. Haven't even spoken to someone about the claim! They are full on scammers!!!!”

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Posted 7 months ago

“This company should be shut down. Complete joke”

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Posted 7 months ago

“Dont waste your money here, keep getting call from the marketing and they're so rude”

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Posted 8 months ago

“This company is a waste of money. 10 years almost waiting for interest with my invested money 💰 nothing happen I lost 60k pesos for 10 years waiting for nothing because of covid etc wat soever reason. 2014 I invested covid 2019 till like a year only. How come they can take money so fast and nothing in return and when it return they will take the money 💰 again let say I have 200k then win 20k 220k in total suddenly in less than a week that 20k is lost then spiral down then goes up then they will cone down again.. stupid company.. I may file a lawsuit if they don't gave me the portfolio of my investment..”

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Posted 8 months ago

“AXA is a disgusting, dishonest company. If you can’t get insurance through a better provider, you are better off with NO INSURANCE. Take the money you would otherwise be pissing away in premiums to AXA and save it to put towards paying directly for damages you would not be able to collect from AXA. It appears that their business strategy is to make filing a claim so close to impossible that you will get exhausted with their never ending list of requirements and give up, which I did.  When my house in San José del Cabo was robbed in December 2023, the adjuster sent me a long list of documents he needed. A regular police report was not enough for them, so they required me to file a report with the Public Ministry which was the biggest nightmare ever. I had to go there 4 times (totaling over 10 hours between driving and waiting) to get the report. The Public Ministry is also set up to make it as exhausting as possible to get what you need…which I am guessing that AXA is aware of and uses to its benefit. It took me 2 months and about 20 hours of work to pull together everything on the list that the AXA adjuster sent me, all for a $3000 USD claim.  After successfully sending the adjuster everything he asked me for, they came back to me and said that the Public Ministry report was not sufficient because it didn’t specify that it was a violent break-in and because the prices of all the items stolen were not listed in the report. Here is the line item taken from the adjustor’s list word for word: “Minutes drawn up before an Agent of the Public Ministry with Ministerial Faith describing the stolen items.” I don’t see any mention of violent entry or prices in that statement, which means they didn’t ask me for it until I had already done all the work to acquire the report from the Public Ministry.   Stay away from this disgusting company. Now I understand why their reviews are horrendous. I should have read them before getting this policy. And if you are in Los Cabos, I’d also recommend avoiding the agent Rosario Espejel Castaneda, not only because she sells this horrible insurance product as good but because she completely failed to help me navigate this corrupt process, making the stupid decision to ask my property manager for things without copying me or making sure I also knew they were necessary.”

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Posted 8 months ago

“I have requested screening when i joined. My claim was ignored and i was asked to share all my NHS health records for no obvious reason.”

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Posted 8 months ago

“A great year with AXA car insurance :) Good communication, great help. I recommend this company, thank you :)”

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Posted 8 months ago

“Worst company I ever dealt with. Their business practices are dominated by lack of transparency, professionalism, and overall average services.”

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Posted 8 months ago

“Do not use Axa car insurance ever,poor customer service,unprofessional and check youre policy if you have an accident, they won't give you a replacement car if yours is in the garage, won't recommend to anybody, waiting time to get through is also long,go elsewhere.”

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Posted 9 months ago

“Axa are the most useless company I have had the misfortune to have had to deal with uninformed so called customer care rude people who bully you because of legal loophole push you from pillar to post cut me off they push you to the point to be rude and when you keep calm and not even shout they accidentally cut you off no one calls you back and they have cost me my job over accident claim I do not recommend Axa to anyone rather get a small company and pay more than the mess Axa have caused my day to day life”

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Posted 9 months ago

“If you are a victim as I was, read my review to see the outcomes of my actions. With my $4,300, this nasty INSURANCE vanished, and I was unable to contact them. Now their official MAIL IS NO LONGER RESPONDED. My money, a huge quantity of money! It amazed me so much how KEZOOK helped me get my money back. They requested the required paperwork and the evidence of my payment to them in order to utilize this information to file a false lawsuit against them. The fact that KEZOOK helped me recover my hard-earned money from these con artists makes me very delighted.”

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Posted 9 months ago

AXA Insurance is rated 2.4 based on 1,137 reviews