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AXA Insurance Reviews

2.4 Rating 1,029 Reviews
36 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,029 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5

Popular Questions:

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Customer Service

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How quickly does AXA Insurance resolve customer queries?
Helpful Report
(2 weeks ago)
Greater than 65% of reviewers feedback is AXA Insurance takes over a week to resolve customer queries.
Helpful Report
(2 weeks ago)
A

Customer Service - Good

90.00%
Industry Average
“ Excellent quality service provided by AXA Insurance Ltd, Me and my husband both were insured by axa in Dublin, Ireland, ”
- UMMEKULSOOMADNAN AHMED
“ Really good customer service, didn’t have to wait on hold for 20+ minutes and sorted everything out quickly. ”
- Anonymous
“ Very good service and easy process ”
- Srinivasarao Bolisetty
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