“They ripped off my disabled son by misselling an insurance plan and then hid behind time limits to deny him justice. The FSO, being bought and paid for by the BoS and others, was just another waste of time. Having already ripped off the taxpayers they should have their licence to rob taken off them. Justice denied is just another brick out of the wall that protects civil society. Corruption is so widespread today that it is going to take a civil war to restore any honesty in our lives.”
“Hello everyone, I'm Matt Claiborne from Dallas Texas, usa. I'm here to tell you about my experience about recovery companys. I was scammed by Watermine company! They shut their website down after they took all my money. I was furious, I desperatly needed to get my funds back. Due to the situation I was in I was much more careful in finding a company that could help me get my funds back. I heard about recovery services. I talked several companies. But most of them request front payment. Some of them doesnt but they have bad reviews, and it may be lost of time to go on with them. CP-INVESTIGATION.C0M (Payback, Moneyback same.) has the best reviews between the companies i chacked and shared my problem. Cp Investigation have been an amazing positive help for me, having being scammed out of a substantial amount of money they have successfully assisted in retrieving approx. 70% of my loses so far, with no stone being left unturned I am confident they will obtain a refund for me in due course. They are helpful, professional and compassionate at all times fully understanding my position and always available to assist and answer questions. I can only recommend the company and staff working there, they have all been first class!”
“I can attest to the good works of RECOVERYCOINGROUP@GMAIL.COM. I almost went into depression until a friend of mine linked me to this amazing group. I lost my life savings to what appeared to be a life changing investment. But I am glad Recovery Coin Group got all my money back. It wasn't 72 hours after I contacted and paid to get back my money, 379k I lost to a fake trader that promised to double my money in less than a week was recovered and I am happy to have contacted this honest hacker. This is the best way I feel I can appreciate them.”
“Not possible to give less than 1 star, otherwise it would be zero!
Terrible customer service phone lines still ringing at 1 hour 45mins and counting !!”
“The Bank of Scotland located in Garrowhill, Glasgow closes at 3pm and only opens on weekdays, which is not ideal for those whose employment hours are 9 to 4 in a place of work.
After being a loyal customer for over forty years, I expected a little sympathy from the cashier when experiencing difficulties and required to speak to someone outwith my working day. No solution such as a telephone conversation was offered so I stood in disbelief, holding the relevant photocopied documentation in my hand and tears falling down my cheeks. Evidently, The Bank of Scotland has no need to consider the customer at all.”
“On holiday in Scotland and staying in Golspie. Needed some pound coins and the only bank with a branch locally is the Bank of Scotland.
Asked the bank cashier if she could give me some change for £10.
She refused. Completely unhelpful.
The cashier told me to ask a local shop instead because I wasn’t a bank customer.”
“Appalling customer service
Impenetrable automated phone system
Unhelpful or actively misleading when eventually connected to an advisor
Minor issues take literally weeks to reduce
All issues could be avoided by basic communication which seems beyond this company to provide
Complaints are treated in a perfunctory manner - usually with a ‘we are very sorry’ letter
If switching banks wasn’t so disruptive to my business I would have done so years ago
They really are terrible- giving them one star is far too generous
Avoid like the plague”
“Just dreadful. Was flooded from a burst pipe and have been shunted from pillar to post for 5 days, still no running water, using carrier bags for toilet. Unbelievably disorganised and unhelpful, needless to say they cannot cope with helping paying customers in a cold snap. Definitely never renewing with Bank of Scotland/Lloyds/Allianz again. AVOID!!!”
“Won’t even let me withdraw my OWN MONEY. Missed the sale for an engine for my work van. 3rd time this bank has let me down (lost 2hrs on phone today also).
Will be changing banks after I close account in branch at (Irvine) tomorrow.”
“A couple of weeks ago, I obtained a copy of my scores from the 3 credit bureaus; they were in the 579 range, how pathetic. He says there was no way I could be granted a loan with such a score so he rather introduced me to a credit specialist. In a few weeks, the specialist deleted all items on my report and raised my score to a whopping 791 across all 3 bureaus and I got my loan after 4 days, very excited. Contact: fixmycredit at writeme dot com.”
“I can certainly recommend BoS Dingwall Branch for its highly efficient and watchful service. In particular I would like to commend Claire at the branch for retrieving my dropped bank card outside the branch and returning it so swiftly. Many thanks! Martin”
“Husband died suddenly 5 weeks ago. Still waiting for bank to release savings balance to me. Quick to grab what they are owed but not to release savings to bereaved wife and children. Disgusted.”
“Applied for a new account filling out all details online, account was created and received card, pin and security code in post took 1 week. Tried to set up online banking. Security code doesn't work so applied for another took 1 week to arrive. Try again on the app and get to a step to enter memorable data, nothing telling you what format this should be in. Log on via PC eventually get past this step. Then the service tries to call you for security but apparently no phone number is linked to the account, I'm looking at it on the copy of the application form! Call customer services 20:00 Friday night, wait over 25 mins. Told to add a phone number to the account I need to be at a higher level of security and they will send out another code taking 5 days. The only positive was that the member of staff was really efficient at closing my account presumably because they have so many unhappy customers they have to do it so often.”
“Bank of Scotland held a charge on my home but for various reasons have withdrawn the charge allowing me to refinance.
Thank you most sincerely for being most understanding.”
“I can’t praise your colleague Brian from the fraud department enough for being so patient and understanding on Tuesday 12th Oct .
He went over and above delivering great customer service . Thank you so much Brian .”
“Great result in the comparison website and I got the exact same car insurance cover with additional features for less than half the price of my previous insurer all set up instantly”
