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BG Insurance Reviews

4.2 Rating 791 Reviews
84 %
of reviewers recommend BG Insurance
4.2
Based on 791 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very professional
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(Van Insurance) - Posted 9 years ago
Good local company only problem I have had is getting documents through. Apart from that brilliant. Txt567
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(Car Insurance) - Posted 9 years ago
Easy to use and glad that I used a local broker close to home. The only problem I have had is the amount of time the documents took to come through to me.
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(Car Insurance) - Posted 9 years ago
Easy to use and glad that I used a local broker close to home. The only problem I have had is the amount of time the documents took to come through to me.
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(Car Insurance) - Posted 9 years ago
Haven't had to make a claim through them but I got a cheap quote from them earlier this year. What a pain. They want copies of both driving licence parts for every named driver both sidesas well as proof of no claims. I did all this then had a letter asking for the code so that could view the licence details online then another letter asking for proof of no claims 3 times in total. Then another letter asking why I hadn't declared some expired penalty points then they increased my premium by 150 because of these points from June 2011 so I cancelled. I hadn't tried to hide them I use the same details on confused every year so they are all declared at the time of every renewal. Never again. Snotty emails received aswell and 1 recorded letter that I left at the sorting office. Not easy to deal with at the start so imagine if you need to claim.
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Posted 9 years ago
I love the support got from them and there good customer service is very good
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(Car Insurance) - Posted 9 years ago
Good deal after being ripped off by previous insurer when it came to my renewal! TXT559
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(Car Insurance) - Posted 9 years ago
Very helpful and excellent service provided by the staff .
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(Car Insurance) - Posted 9 years ago
Emailed for information but never received a reply. Had to ring in the end and my query was dealt with well. Txt541
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(Car Insurance) - Posted 9 years ago
Emailed for information but never received a reply. Had to ring in the end and my query was dealt with well.
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(Car Insurance) - Posted 9 years ago
Yes, price was good, however, the competency has to be questioned. Apart from the extortionate cost to contact them and at least 10 minutes waiting time they seem to not record information properly. I have spoken to them on six different occasions to tell them when I emailed requested documents over and every time they say it will be looked into only to receive another chasing letter through the post. I really hope there wont be a need to make a claim because I'm not sure my nerves will ne able to stand it. Will not ever touch again!!!
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Posted 9 years ago
Brilliant insurance company. Easy to register and purchase insurance. TXT472
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(Car Insurance) - Posted 9 years ago
Absolute disgrace of a company... 2 years running.... This time: 2 x vehicles, exact same in ever way. 3 x Drivers same as all previous years 2 x very different quotes and unable to explain why. The risk is the exact same on each vehicle, yet the quotes are £100 apart. Terrible company
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Posted 9 years ago
Very happy with BG, they managed to reduce my insurance cost whilst offering more policy benefits. Would recommend you try them before renewing your motor insurance policy.
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(Car Insurance) - Posted 9 years ago
Very good car insurance every I have
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(Car Insurance) - Posted 9 years ago
Is a great insurance and very helpful
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(Car Insurance) - Posted 9 years ago
Very good and professional. Friendly roo
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(Car Insurance) - Posted 9 years ago
They took the installment out after the cancellation of policy and have still not reimbursed the payment. There reply was , due to non fault claim made under the policy they can not reimburse the payment until the case was closed, thus it can take up to 1 year. I will highly recommend people to be aware of them and the staff was extremely non helpful over the phone.
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(Car Insurance) - Posted 9 years ago
Fast easy friendly ref TXT359
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(Car Insurance) - Posted 9 years ago
Quick fast easy ref TXT359
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(Car Insurance) - Posted 9 years ago
BG Insurance is rated 4.2 based on 791 reviews