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Churchill Reviews

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car Insurance - took over 25% of annual premium (no refund) when cancelling 3 1/2 months before renewal. Lesson - don't use Churchill for car insurance or pay monthly. House Insurance - About 40% more expensive to renew with Churchill than to go elsewhere. Lesson - don't use Churchill. It seems a case of cashing in on inertia.”

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Posted 8 years ago

“I have used Churchill insurance for a few years now in May i had a accident which was not my fault i made a phone call to Churchill to inform them of the accident from then one they were wonderful and sorted everything out for me they arranged for my car to collected and for a courtesy car to be delivered to me when it was decided my car couldn't be repaired Churchill arranged for me to keep my courtesy until i had received my settlement and for up to seven days after to allow me enough time to purchase another car i have been driving for many years and up until now have never had and accident so i was very grateful for all the help Churchill gave me though out the whole process i would like to thank all of the staff for their help ` -”

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Posted 8 years ago

“We had our pride and joy BMW stolen. Churchill have been fantastic and paid out within 3 weeks. No hassle, straight forward, excellent service, we will be staying with Churchill for our future vehicles.”

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Posted 8 years ago

“Well pleased so far.”

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(Car Insurance) - Posted 8 years ago

“Quick, reliable and reasonably priced, will look on renewing my insurance with Churchill.”

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(Car Insurance) - Posted 8 years ago

“Pleased with policy so far however monthly installments could be cheaper.”

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(Car Insurance) - Posted 8 years ago

“Customer service is great untill you have a accident and have to deal with the Claims department. They are talk to you as if you are bothering them. They have a dont care attitude and just try to close the claim in the easyest way possible for them without investigating i had to take them to the F.O.S to get them to finally investigate my claim and accept it as a non fault. I will never insure with them again even if they are the cheapest might aswell have no insurance at all.”

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Posted 8 years ago

“very helpful and polite”

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(Car Insurance) - Posted 8 years ago

“Involved in accidents three months ago. I was constantly phoning to find out situation with claim...ended up going to ombudsmen...fed up. Three weeks ago found out that other party is blaming me. Actually other party is solely responsible. No more contact from you. Gone to ombudsman again...”

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Posted 8 years ago

“After having been through many insurance providers, I used Churchill for my insurance cover. I found the process easy and the website user friendly. The quote was very competitive and my overall satisfaction and experience has been very good.”

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(Car Insurance) - Posted 8 years ago

“Have not claimed but setting the policy up was easy .”

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(Home Insurance) - Posted 8 years ago

“Was very happy with the quote I received. I saved loads n hope next quote is as good”

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(Car Insurance) - Posted 8 years ago

“Renewed my car insurance after being told that I could add on my son at a latter date on a provision and full license insurance (all details given over the phone) when he passed his test. He passed his test with his instructors few weeks after and rang Churchill to change insurance details. After again filling in adviser questions I was informed that they could not insure him.tried to get insurance back for miss sold information. They charged me £53 to cancel insurance. Do not believe the dog advert yes yes it's no no”

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Posted 8 years ago

“Never had any problems.”

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(Car Insurance) - Posted 8 years ago

“I have never had to clam anything threw this company.”

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(Car Insurance) - Posted 8 years ago

“cancelled my policy due to fact i could not use my no claim bonus on two policies”

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(Car Insurance) - Posted 8 years ago

“My daughter & her husband recommended your insurance co. & I find it cheaper than my previous car insurance. I have just joined in August, this year & so far so good.”

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(Car Insurance) - Posted 8 years ago

“I used Churchill because they are the cheapest not the nastiest”

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(Car Insurance) - Posted 8 years ago

“Expensive”

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(Car Insurance) - Posted 8 years ago

“They allowed double booking and took payment hassle and rather rude when I rang to rectify this”

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(Car Insurance) - Posted 8 years ago

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Churchill is rated 3.7 based on 1,337 reviews