Churchill Reviews

Name: Churchill
Rating: 3.69

3.7 Rating 1,330 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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Metrics

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did my car insurance on line I found it very easy to follow”

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(Car Insurance) - Posted 4 years ago

“Absolutely dreadful, cancelled my policy due to one missed historical payment. Took the most recent payment so I assumed I was covered. Turns out I wasn’t, 6 points on my driving licence from a random stop. They sent a letter to confirm cancellation. I didn’t get it because I was away for work. No phone call or email to chase, or warn that I would be uncovered. I was driving for two weeks without insurance. Very glad I didn’t have an incident in that time. The customer service were appalling and didn’t care. Wouldn’t reinstate the policy either. Avoid this shower of insurance excrement.”

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Posted 4 years ago

“Device good clear. Very helpful in dealing with issues and supporting us”

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(Car Insurance) - Posted 4 years ago

“Very straightforward to deal with. Very competitive premiums for both home and car policies. Compared very well against other providers. Have recommended friends and relations to obtain quotes from Churchill at next renewal dates.”

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(Home Insurance) - Posted 4 years ago

“Straightforward website. No awkward questions. Requested no claims proof - which was a good thing. Accepted another named driver (brother). 5* Defacto rating so one gets what one would expect. In my opinion excellent! (The quotation was very reasonable too).”

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Posted 4 years ago

“.my premium has only increased by £8 over the last two years”

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(Home Insurance) - Posted 4 years ago

“Make a complaint? Expect to hear nothing they’re having trouble with the current climate... If the shoe was in the other foot, don’t use if you want ANY customer service”

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Posted 4 years ago

“Just what it says on the form”

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(Home Insurance) - Posted 4 years ago

“worst customer service in the world!! i made several complaints, manager called me and promised to call me back same day but he didnt, i made further complaints all of which have been totally ignored, they cancelled my insurance policy without even letting me know, leaving me not covered. AVOID AT ALL COSTS”

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Posted 4 years ago

“Very helpful, quick & efficient when I needed to put a claim in.”

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(Car Insurance) - Posted 4 years ago

“I found it quite easy to search online and find the right policy for me”

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(Car Insurance) - Posted 4 years ago

“Good value and easy to get through 'Go Compare' and didn.'t have to provide proof of no claims discount. This was done automatically”

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(Car Insurance) - Posted 4 years ago

“Normally I don't do reviews but I will on this occasion. Churchill is the best insurance company I have ever had and believe me in 45 yes I've had a few. Not only are they helpful their customer service is first class, hence I now have 3cars insured with them.”

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(Car Insurance) - Posted 4 years ago

“I called up in 2016 about another driver scatching my car with his. Turned out to be a scuff and buffed out, both parties dropped the claim, nothing was paid out. Churchill still placed it as a non-fault claim with instructions which has increased my premium by 10-20% for the past 5 years!!!!!! Seems like being completely honest costs immensely. I've now blacklisted churchill from my list of insurers for life!”

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Posted 4 years ago

“No complaints”

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(Car Insurance) - Posted 4 years ago

“received e mail saying that owing to lockdown my millage would be reduced i was offered a refund”

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(Car Insurance) - Posted 4 years ago

“Great deal easy to sort out”

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(Car Insurance) - Posted 4 years ago

“Very easy to deal with”

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(Car Insurance) - Posted 4 years ago

“I was pleased with everything about the insurance”

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(Car Insurance) - Posted 4 years ago

“Certainly have no complaint about Churchill Insurance.”

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(Car Insurance) - Posted 4 years ago

Churchill is rated 3.7 based on 1,330 reviews