Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would never buy insurance from them again”

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(Car Insurance) - Posted 5 years ago

“Always nice service”

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(Car Insurance) - Posted 5 years ago

“All very professional and easy to use.”

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(Car Insurance) - Posted 5 years ago

“took the breakdown cover but when they inspected our boiler they asked for all previous service reports which I am sure they know no one keeps so they have weaselled their way out of helping . I am never going to use them again - the engineer told us this was their way of getting out of helping so its obviously a tactic they frequently use don't use their insurance they will tryand worm out of helping you”

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Posted 5 years ago

“Good service”

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(Car Insurance) - Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Easy to deal with and efficient with everything so far with them.”

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(Car Insurance) - Posted 5 years ago

“very good, trouble free”

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(Car Insurance) - Posted 5 years ago

“Excellent all round.”

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(Car Insurance) - Posted 5 years ago

“I have had no problems at all,Highly recommend them.”

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(Car Insurance) - Posted 5 years ago

“My claims were dealt with fairly and efficiently. Very satisfied.”

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(Car Insurance) - Posted 5 years ago

“Unfair cancellation fee. When I sold my car halfway through the policy period, Churchill charged me the full value of the rest of the policy. Their small print does warn you of this, but it's completely unreasonable. Especially when customers who pay annually receive a refund if they cancel the policy. I wrote a letter of complaint. No reply after 3 months. They sent the debt collectors. Not Impressed.”

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Posted 5 years ago

“All good so far without any problems, they did what I wanted.”

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(Car Insurance) - Posted 5 years ago

“Easy and quick, however breakdown policy at some point gets off the bill even though you selected it. So you first think price is good, then you gotta add some extra few pounds to the bill. But overall, good so far”

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Posted 5 years ago

“Spot on”

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(Car Insurance) - Posted 5 years ago

“Purchased van insurance with Churchill via Comparethemarket in early may. Somehow wrong registration on insurance and stopped by police Ring Churchill and they’ve got no record of me Turns out they sold me on to a Broker named Brightside who in turn sold me on to insurer NIG. NIG are impossible to contact, Brightside say they are just a broker and Churchill say it’s nothing to do with them ????? Churchill won’t even accept a complaint even though it says Churchill at the top of the insurance certificate. They just pass you to Brightside who say they’re just a Broker. Absolutely disgraceful in all aspects, if I’d wanted to buy a policy from NIG I’m pretty sure I could have without this lot taking a cut. In short they’re happy to take the premium but that’s it, you’re on your own . Avoid.”

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Posted 5 years ago

“Agreed insurance premium to be paid churchill then charge an extra £157 which was unauthorised this is fraud and theft leaving my elderly grandparents in financial difficulty said they going to refund it that was a month ago this company are a joke would have given zero stars but that's not an option”

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Posted 5 years ago

“Thank”

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(Car Insurance) - Posted 5 years ago

“There until you actually need them :(”

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Posted 5 years ago

“Fast service good price”

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Posted 5 years ago

Churchill is rated 3.7 based on 1,337 reviews