Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,336 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Visit Website

Write Your review

Tell us how Churchill made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a policy running for a couple of months. Changed my car and tried to migrate the policy over, which is something Churchill say can be done. However, I was the. Told I’d need to start a new policy, which was untrue. All so they could make more money from me.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Easy to set up, plain detail no jargon, friendly staff. Good value”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very easy to use .value for money. Will.use again recommended”

Helpful Report

(Car Insurance) - Posted 5 years ago

“A word of warning, do not insure with Churchill. i insured through a comparrison website, now i do not keep to one insurance company, i go with the cheepest every year, so i insured my car with another company, two weeks before my insurance ended, guess what. i get a letter from churchill. they tried to lift money out of my account for this years insurance, without my permission, luckily my bank declined, they had audacity to take it for granted i was going to insure with them again, sent policy, now they are trying to charge me for cancelling my insurance, that i had not accepted in the first place,”

Helpful Report

Posted 5 years ago

“Like all insurance you don’t know until you need to make a claim.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“no hassle”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Like ronseal Staysure says what in says in its insurance”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I was pulled over for no insurance after mistaking insuring the wrong car (my partners) which is more expensive to insure for me being a new driver. Police understood the mistake and suggested I receive a letter of indemnity once I reinsured the correct car road side. (without this letter I get 6 points and a 300£ fine) explained everything to them which the staff were very understanding but the underwriters wouldn't budge on the matter because its not their mistake. Which I understand totally. But if I'm paying the higher premium car surely they could honor what I'm asking to send a letter understanding the mistake and willing to cover the period of no insurance. When it comes customer service. They've got me 6 points and a 300£fine. Do with that what you will.”

Helpful Report

Posted 5 years ago

“Excellent to get you to ensure your car with them. once accident happened, it is your fault or try to settle with other insurance company without putting any effort. I asked what allegation the other company has they said we have not received yet and they want to settle on 50% ? Accident happened in April and now in December and no action. There was a camera footage as evidence. They did not chase to get the footage in spite of mentioning, it is so important. Now, they said they have the right to decide for the case to be settled in a partial fault and if I am not happy I need to raise a case to the court by myself!!!. No idea is that possible... please advise!”

Helpful Report

Posted 5 years ago

“Very helpful staff”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Xxx”

Helpful Report

(Car Insurance) - Posted 5 years ago

“We have been insured by Churchill for three years now, in previous years we have been happy but in an accident my wife just had that was not her falt the operator that spoke to her showed no sympathy and even insinuated that my wife was at falt. The insurance company of the lady my wife had the accident with phoned her up to check she was ok and admitted liability. They have taken our car to be fixed because Churchill said we have to pay excess, but they admitted liability. We have chased and chased Churchill and still they have not phoned us. They then turned up to collect the car we havent arranged with them. We still dont know what's going on their end. Night and day between the two companys. Very disappointing service and an un sympathetic employees. Wont be renewing.... Mr C Richards”

Helpful Report

Posted 5 years ago

“Absolutely shocking company! A lady damaged my car in September it is now December and Churchill have done NOTHING! I have to constantly ring them to try and get any updates but when I do there are none! Avoid at all costs!!!!”

Helpful Report

Posted 5 years ago

“Avoid at all costs!! They cancelled our insurance randomly, told us it was our fault (We had no claims, no issues whatsoever) and that if we wanted to take our a new policy for our Range Rover it would go from the original £580 up to £950 for the year!! Pathetic company!”

Helpful Report

Posted 5 years ago

“Good company”

Helpful Report

(Car Insurance) - Posted 5 years ago

“The girl was very helpful in sorting my insurance out.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“This company is a con, who are defrauding people and not helpfull at all. It has been 5 days since my accident and still nothing, only emails with general rubbish. Filed a complaint, still nothing. This is worst experience i've ever had”

Helpful Report

Posted 5 years ago

“This company is fraud, who are protected by lawers. Wasting people's time, not helpfull at all. Please read your policy, before sign up with them. Had an accident, did not recieve a courtesy or hire car, even when not at fault and with fully comprehensive insurance. By the way , i have no idea where all this good reviiews come from”

Helpful Report

Posted 5 years ago

“Extremely helpful in setting up the insurance policy.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Really friendly and knowledgeable staff ,great to deal with.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,336 reviews