Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

(Car Insurance) - Posted 7 years ago

“We had our car damaged and after a quick call to Churchill an Assesor turned up two days later and arranged collection of our car and enterprise at hire rang to arrange a courtesy car 1 hour after our car was collected and three days later returned our car. Amazing experience and polite operatives all round. Well done Churchill. A boundy Kent”

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Posted 7 years ago

“As a pensioner, with the ever increasing costs of motor insurance I reluctantly had to leave my 30 year association with my local broker to find a more affordable quote. Thanks to GoCompare I selected Churchill as having the best deal provided by a respected insurer, the free roadside cover at the time was also a big deciding factor. I have fortunately not had to make any claim so far so cannot offer an opinion on how Churchill would process it but the correspondence from them and the efficiency with which documentation was provided was excellent. I will expect to reinsure with Churchill if a new quote is competitive.”

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(Car Insurance) - Posted 7 years ago

“Better car insurance”

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Posted 7 years ago

“Better car insurance”

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Posted 7 years ago

“Excessive cancellation charges”

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Posted 7 years ago

“I decided to pay the additional premium to include they're breakdown cover. Terrible mistake. Not cover at all, completely disingenuous. If i had the time I'd be reporting them to trading standards.”

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Posted 7 years ago

“Quick and courteous response, good price from a quality vendor.”

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(Home Insurance) - Posted 7 years ago

“Very helpful & clear.”

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(Home Insurance) - Posted 7 years ago

“i needed to start a new policy/ cancel one and i couldn't have had more help. i was helped through an online form & also rung up a few days later to help with the next step. very professional & friendly.”

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Posted 7 years ago

“Good price and easy to buy online.”

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(Car Insurance) - Posted 7 years ago

“Very helpful and quick resolve matters”

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(Car Insurance) - Posted 7 years ago

“So far so good pleased with service so far”

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(Car Insurance) - Posted 7 years ago

“Easy to buy but expensive for a young insurer.”

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(Car Insurance) - Posted 7 years ago

“I would like to claim back the repair fees i paid to Westlake Motors (over £300.00 for elctrical work done to auto. )”

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(Car Insurance) - Posted 7 years ago

“Excellent easy service”

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(Car Insurance) - Posted 7 years ago

“Very happy, Good price”

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(Car Insurance) - Posted 7 years ago

“Very helpful when taking your money but not so when claiming the uninsured driver cover they offer is not easy to claim as you must have the full reg of the car also make and models .not easy if the number plate is fake .or you miss one letter or number as in shock at being hit and then seeing them just drive of”

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Posted 7 years ago

“Had a very disappoint experience with Churchill Insurance. After having insurance since 2010 with them and changing vehicles they automatically took policy money from a credit card. This June they took the money without informing me and assured me they sent documents which I have yet to see. It was only by accident that I realised they had taken the money from a credit card that I no longer use and for a vehicle that is not longer being used and did not need insurance. When I phoned immediately I saw the error the person on the phone just kept going round in circles trying to catch me out. I eventually agreed to pay another month and administration fee of about £100 (waiting for the refund) for a vehicle that need no insurance. It is a con the way they are automatically allowed to take payments from cards!”

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Posted 7 years ago

“Excellent service very useful for comparing”

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(Car Insurance) - Posted 7 years ago

Churchill is rated 3.7 based on 1,337 reviews