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Churchill Reviews

3.7 Rating 1,330 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“straight forward transaction no problem at all”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Nothing special has happened as yet. They had Thier premium that's it.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I have tried about 3 or 4 times to get advice from Churchill on-line, all to no avail. I have also written and posted a letter to the Company some weeks ago and still have had no acknowledgement from Churchill or an answer to my question; this over 3 months! Their customer care speaks for itself with regard to my complait.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very friendly and available. Their staff are all willing to help you and will go the extra mile. I was considering going to Lloyds as was given a really cheap quote on compare the market web page. No wonder it was cheap as when i called to take the deal the agent might as well have been a cast from a very badly made zombie movie. Sounded like i had forced my way into someones home uninvited only to be greeted by a moody teenage zombie. If this is the service in the beginning then i think its best to avoid altogether. Then after reading all the reviews I realised this was not a one off but a regular encounter experienced by most of there unfortunate customers. Called Churchill and took out the insurance with a very friendly agent called Jack. THAT WAS LITERALLY A CLOSE CALL OR ....NEAR MISS if you excuse the pun. Thank you Churchill great service”

Helpful Report

Posted 3 years ago

“I received a competitive quotation via Go Compare. The only other action needed was to activate an account on line and upload a proof of no claims bonus which was a simple operation. All documentation was then sent by post.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very disappointed with my last telecom with Churchill, the person taking the call was very hard to understand, and there was far to much background noise which made it even harder to understand.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Friendly and helpful.”

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(Car Insurance) - Posted 3 years ago

“They charged £86 for a minor change on a car policy that only cost £170 in the first place. Will never insure with them again.”

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Posted 3 years ago

“Very easy to use and efficient”

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(Car Insurance) - Posted 3 years ago

“Very good service”

Helpful Report

(Car Insurance) - Posted 3 years ago

“They charged me for everything... charging me £53 when my policy was expiring next month, £13 pounds to change an address online. Absolutely ridiculous, especially when I have done the same with my other car (insured with AXA, everything for free)!! Worst insurance ever and I will never go through Churchill again!”

Helpful Report

Posted 3 years ago

“Found Churchill to be a fair price for what I needed on the " Go Compare" site. I was with this company for many years until they put prices up for regular users. I hope they have changed now when I renew as I think existing customers should be eligible for the best prices.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“No good car insurance. Don’t get your car insurance from Churchhill. - star .”

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Posted 3 years ago

“very good service”

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(Car Insurance) - Posted 3 years ago

“Pleased with how easy it was to fill in the form online and also to speak to a a customer advisor when I needed to.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Not the most competitive insurer on the market. I took out new insurance on a new car directly, which was a huge mistake. I'm paying at least a third over what I should be. I'll use Go Compare again next time, rather than use Churchill just because they're my current insurance company.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“NA”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Claim process took forever which in turn made me lose out on driving my car for 3 months, and they’re not willing to reimburse or extend my insurance policy for that time. Also communication is poor!”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I didn't like your service at all.”

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Posted 3 years ago

“No problems whatsoever”

Helpful Report

(Car Insurance) - Posted 3 years ago

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Churchill is rated 3.7 based on 1,330 reviews