Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,343 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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Metrics

3.7

Based on 1,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 4 star review on 15th April 2025

Sophia Joe

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and understand in”

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Posted 3 months ago

“Churchill were great at Churchill C uSTOMER:: SER VICE +1 (8O541O 56OO--Churchill PHONE NUMBE;R the beginning on a non fault accident. However nearly one month on when I thought my vehicle was being repaired. I have since found out that the vehicle is still in situu at the breakdown recovery yard. Apparently Churchill do not have a garage within the Wirral area that will fix the broken parts. The insurance company Churchill”

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Posted 4 months ago

“Great customer service. My Range Rover Autobiography was stolen outside my driveway few weeks back. I am with a churchill UK insurance for 4 years now. They just asked how and what happened, asked for Police CRN and my bank details. They gave me the market value of the car. I would definitely recommend them. .”

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Posted 4 months ago

“Shout out to the staff. It was truely inspiring when a staff member comes to work to take care of the residents delivering exceptional care while suffering a great personal loss. Truely remarkably. What was more inspiring is how the team mates rallied around this worker to support. Aged care has had its quota of bad wraps but i have only witnessed positve things and great care. This is evident by the smiles and gratitude we receive each day by our residents”

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Posted 5 months ago

“Trustworthy! It isn't often you have to encounter the customer service of an insurance company. If something goes wrong and you have to make a claim, that's pretty much the only time. But recently we were contacted by Churchill to say they had made an error on our car insurance. They had overestimated (and therefore overcharged us) by £240. They were writing to say that they were going to repay the money AND pay us compound interest on that amount for the period they'd owed us the money. So over £270 hit out bank account. We did nothing - it was all on them to realise there was a problem, decide to pay interest and get it paid to us. Perhaps this should be more normal practice, but they've really gone up in my estimation of trustworthiness.”

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Posted 5 months ago

“Just renewed my car insurance with a very helpful, friendly and patient girl called Michelle, she was very understanding and explained everything carefully with this 70 something woman!”

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Posted 10 months ago

“VERY PLEASED WITH THE WAY MY CAR INSURANCE WAS DEALT WITH ,WHEN MY CAR WAS DAMAGED IN AN INCIDENT .”

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Posted 10 months ago

“Good offers and reasonable prices...”

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Posted 1 year ago

“"First class speedy service with very good customer service"”

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(Home Insurance) - Posted 2 years ago

“Know what they’re doing”

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Posted 2 years ago

“Helpful staff. Got me a better price then I first thought. Great overall service”

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Posted 2 years ago

“Very good coverage for home insurance.”

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Posted 2 years ago

“"Difficult to say as I have not really had to many dealing with them as such as i have not claimed but they seem ok "”

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(Home Insurance) - Posted 2 years ago

“This was one of the few companies I actually had need to speak to. I found them comfortable to speak to & very helpful.”

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Posted 2 years ago

“Very good price for cat insurance, easy to purchase through app👍🏻Thanks”

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Posted 2 years ago

“Great insurance provider offering excellent service. Got a very good renewal quote.”

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Posted 2 years ago

“Thanks very much very helpful and cooperative insurance company”

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Posted 2 years ago

“Phoned them to cancel my home insurance as I found a better deal . Was put on hold but didn't have to wait long . When I said I was going to I didn't want to renew my policy they only asked why , I told them they were very professional about it and didn't pressure me to stay with them.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great price and good cover for landlords insurance”

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Posted 3 years ago

Churchill is rated 3.7 based on 1,343 reviews