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Devitt Reviews

3.6 Rating 303 Reviews
65 %
of reviewers recommend Devitt
3.6
Based on 303 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
Waited in a que to cancel my policy when I eventually got on to an advisor they wouldn't cancel my policy because I answered a question wrong about my occupation. so I was told I had to ring back wait in a que again and do all the questions again just to cancel my policy
Helpful Report
(Motorbike Insurance) - Posted 9 years ago
We do apologise for the delayed response to our review but would like to look into this for you. Please email either your registration or policy number to marketing@devittinsurance.com and someone will be in touch with you! Many thanks.
Posted 9 years ago
I took out a policy for my motorbike and was asked to send proof of NCB, which I did. I then had a reminder email 2 days later, to which I replied pointing out that I had sent it two days earlier. 11 days later I get a letter stating that as I haven't sent proof of NCB they are cancelling the policy! On telephoning, they explained why they couldn't accept the NCB, which I reluctantly accept. WHY didn't they just tell me this in the letter instead of threatening to cancel the policy?! They now cannot insure me apparently, as I do not have any NCB to put against the new policy, even though I'm prepared to pay the extra premium. Now facing £55 cancellation fee.....so be it, if they don't want my business I'll go elsewhere; I object to being scammed like this! AVOID AT ALL COST!!
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(Motorbike Insurance) - Posted 9 years ago
Paid a very high premium, was knocked off my motorcycle by a careless driver. No help with bike recovery post accident, then my details were passed around to various agencies. completely disjointed service with seemingly no contact between the other agencies . bike still not fixed.... feel like i'm doing all the chasing on premium rate numbers. Pretty unhappy i just want one person who's on my side, not to claim for personal injury or any of that rubbish just my bike fixed to the level it was before i was knocked off.
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Posted 9 years ago
they show you a good price to catch you, and after you pay! they call and ask feeds for something that you insert correctly in the website. if you think that you ill have a good price you should forget this company.
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Posted 9 years ago
Devitt is rated 3.6 based on 303 reviews