Flux Direct Reviews

Name: Flux Direct
Rating: 2.69

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Flux Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flux Direct 1 star review on 26th August 2021

Trevor Bennett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extra charges.”

Helpful Report

(Van Insurance) - Posted 9 years ago

“Fair insurance quotes for modified cars.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“no thanks”

Helpful Report

(Car Insurance) - Posted 9 years ago

“worst insurance company out there quote cheap but then you find out why from the day I got this insurance they have been putting obstacles in the way and trying to cancel the policy I think somebody is on a bonus for cancelations or is it they try to get as much out of you and then cancel before you get a chance to claim I would avoid like the plague”

Helpful Report

Posted 9 years ago

“thought i might want my mileage after 6 months was too low so asked for quote from 3000-5000 it was over double the 0riganal policy!!!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I'd echo every other negative review on here. Terrible, rude obnoxious company who seem to make their money cancelling policies rather than investing in any kind of service. The issue isn't with trying to claim, it's just in their constant demands for paperwork - they don't accept certain utility bills, the pictures you have sent are unclear etc etc until they then inform you the policy is cancelled & provide a huge bill for the pleasure. I'm also complaining to the ombudsman & would recommend everyone with a bad experience with them does the same. Even if they weasel out of the complaint it still costs THEM £600 which is charged by the ombudsman ???????????? Avoid like the plague”

Helpful Report

Posted 9 years ago

“PLEASE PLEASE PLEASE avoid at all costs. No matter how valid your reason to cancel your insurance you will be stung almost 40% of your annual premium. Bunch of criminals.”

Helpful Report

Posted 9 years ago

“I found Adrian Flux to be the most complicated and misleading insurance company i have ever dealt with, they would not let me cancel the policy in the cooling off period and kept on adding extra costs for the cancelation that i know they are not in their rights to do, which added to my costs and also Adrian Flux black listed my name to other insurance companys because i dared to stand up to my rights against them! Also after spending hours getting through to the customer services they were rude as soon as they found me to want to cancel my policy! Never had such a nightmare with any previous insurance companys like this in my whole 22 years of driving. A warning to others please Avoid them.”

Helpful Report

(Van Insurance) - Posted 9 years ago

Hi, Sorry to hear about this. I you could PM us some details we'd be happy to look into it for you. Kind Regards Dan

Posted 9 years ago

“worst ever customer services. Took me 13 phone call to sort a policy out”

Helpful Report

Posted 9 years ago

“Getting car insurance with adrian flux really easy to do as I've never done it before! I wanted to know a few questions and called them over the phone and they was very helpful :) I would definitely stay with this company.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Rip off company AVOID AT ALL COSTS PLEASE !!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 9 years ago

“Poorly”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Really annoying company to use !! Asking for documents i had already sent ! Wanted to charge me £600 for changing car from Audi TT 225bhp sports car to a Vauxhall Astra 1.9!!! That was for 3 months too. Really poor company would use another ..”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I think this is the worse car insurance I EVER took out. I was told over and over again that I failed to provide my V5 and drivers license, when I emailed and sent copies in over and over. 1 month later I was charged a "non- disclosure" fee, and 2 months later I was told with my DOB and car Reg I would not be able to get insurance from them. I therefor was forced to cancel my policy and had to pay over £350 in fees for 2 months "insurance". When I thought I finally got out of their trap of fraudulence, I got another bill of £65 stating they miscalculated. So, basically I had 2 months of insurance for over £400. They are FRAUDSTERS!”

Helpful Report

Posted 9 years ago

“Good company to deal with although setting up policy took a long time over phone, so be prepared as wont be short phone call. My policy was for young driver who had just passed test. Very expensive a lot more than other company's but one of the few that would accept monthly direct debit on under 18's. However when we had to get new car, they wanted an extra £600 on top of the cost of original policy needless to say it was cheaper to cancel policy and start again”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Terrible service, they cancelled my insurance the day after I took it out with no reason given but they still demanded £137 payment, they don't like answering emails or the phone, its the worse insurance company I've come across”

Helpful Report

Posted 9 years ago

“Completely satisfied”

Helpful Report

(Car Insurance) - Posted 9 years ago

“DO NOT USE FLUX, THEY ARE COMPLETELY USELESS. THEY ARE HE WORST INSURANCE COMPANY ON THE MARKET. THEY DO NOT RESPOND TO EMAILS OR LETTERS, THEY DO NOT HAVE SUFFICIENT COVER. ANYONE CONSIDERING USING THEM SHOULD STEER WELL CLEAR. PAY A LITTLE EXTRA TO GET A DECENT INSURANCE COMPANY. CHEAP DOESN'T MEAN ANYTHING IF YOUR NOT COVERED. STEER CLEAR OF FLUX STEER CLEAR OF FLUX STEER CLEAR OF FLUX.... USELESS.”

Helpful Report

Posted 9 years ago

“Dirty scum wont give cover but still charge £100 n no refund dirty scum, would stay well clear”

Helpful Report

Posted 9 years ago

“easy to use website no problems”

Helpful Report

(Car Insurance) - Posted 9 years ago

Flux Direct is rated 2.7 based on 334 reviews