Flux Direct Reviews

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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How quickly does Flux Direct resolve customer queries?

Helpful Report

(4 years ago)

Greater than 48% of reviewers feedback is Flux Direct takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

100.00%

Industry Average

“ The service and policy was good. ”

- CKKTMoore

“ Will not be returning! Used them with my learner insurance.. they said they’d do me the best deal when I passed.. when I passed they refused to let me have insurance with them unless I had a black box which I didn’t want. And refused to let me have my boyfriend on as 2nd driver even though he’s been driving 8 years, and has no claims.. rubbish customer service , they just do it to cover there own back!! ”

- Mia

“ I think they are brilliant, and I'm very fussy, great service clearly well trained and always courteous, 5 stars ”

- Martyn

Flux Direct Reviews

Customer Service - Good