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Halifax Insurance Reviews

2.7 Rating 448 Reviews
43 %
of reviewers recommend Halifax Insurance
2.7
Based on 448 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Get Answers to Your Questions
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Email:

security@halifax.co.uk

How quickly does Halifax Insurance resolve customer queries?
(3 years ago)
Greater than 37% of reviewers feedback is Halifax Insurance resolves customer queries within an hour.
(3 years ago)
75.36%
Industry Average
After it was stolen, my claim was accepted and I was directed to a “validation service” who said the current version of my bike is apparently built to a higher specification so they could only offer me a bike they said is to an equivalent spec to mine .
- SimonM4
Called Halifax Insurance today. Spoke to the most helpful gentleman. He guided me through buildings insurance. He was very professional and most helpful. Great service provided. Would highly recommend. A huge thank you.
- Lynn blay
After reading the reviews on other sites I was wary when I had to ring to change payment date after a technical glitch online . But I have to say the customer service adviser was pleasant , helpful and even rang me back when she had sorted it.so I’m impressed at her efficiency.
- Janet Bradbury