Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hastings Direct were the best priced for the insurance I needed. All sorted quick and easily on line and emails arrived quickly containing all paperwork. Unfortunately never managed to download the app to keep a check on the mileage. Got a driver rating of 49 but unsure what that means”

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Posted 6 years ago

“They do have the cheapest insurance for drivers. Especially new ones. However im not sure that the hlacl box records things precisely enough. With a good score, my insurance has been halved!!”

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Posted 6 years ago

“The app needs improving but overall the service was good”

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Posted 6 years ago

“Good value and easy to purchaes”

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Posted 7 years ago

“Efficient and a good price”

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Posted 7 years ago

“Easy to sort with minimal issues”

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Posted 7 years ago

“VERY helpful”

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Posted 7 years ago

“Insurance policy was easy to take out and very cheap as it was my first car. However the smart miles black box I feel is unfair. Score continues to be low due to 'time of day' at which I'm driving, I very rearely drive after 10pm and never before 6am so don't understand how the score can be so low and not be going up. Other than that good for first time drivers.”

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(Car Insurance) - Posted 7 years ago

“I thought their service was great continually throughout!! And we?re a massive help when I had worries about my policy! And my renewal quote was FAB!!!!”

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Posted 7 years ago

“The box can be a bit unforgiving (i.e it didn't like anything over a sloths speed for acceleration) but after a year my insurance dropped by well over half - (£650~) Can't complain.”

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Posted 7 years ago

“Glad I chose this policy. Having the black box has certainly helped to reduce insurance premiums. Have already suggested to other adults with young drivers”

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Posted 7 years ago

“currently on my second year with SmartMiles! they offered to renew my insurance at a great price, more than 50% discount from the first year! my box is accurate not had any problems at all! I would highly recommend if you are a first/new driver. Only down side is the 10pm curfew. if you are someone who works shifts or is socialable, it might not work for you! but if you find a reasonable price and speak with them direct they may be able to come up with some kind of agreement on curfew times etc..... fortunately for me it isn?t really an issue, as I rarely drive after 10 anyway. other than that, I?ve been a happy customer!”

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Posted 7 years ago

“Expensive in the first year but as a young new driver the black box and app have helped me develop good driving habits, keep my score high and get a much better price in year 2. Staff at renewal very helpful and professional.”

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Posted 7 years ago

“All done on line no problems so far”

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Posted 7 years ago

“I recently renewed my insurance due to the very nice discount. I had to ring to renew as auto renew didn't work, I paid the amount due and that was that until I received an email threatening to cancel my insurance I didn't pay the amount of ?0.00 this really confused and worried me”

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Posted 7 years ago

“They have given a fair price against driving statistics on insurance ,very satisfied”

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Posted 7 years ago

“Reliable, customer orientated and an overall great service”

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Posted 7 years ago

“Good communication and competitive quotes”

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Posted 7 years ago

“12”

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Posted 7 years ago

“Saved a lot. Breaking score is really sensitive though.”

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Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews