Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and didn't overcharge on my next premium like other insurers have for an accident that I didn't even claim and wasn't my fault First year cost 1100 which is average and this halbed to 550 second year. Only complaint is the curfew, this shouldn't exist”

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Posted 5 years ago

“Fairly seemless”

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Posted 5 years ago

“They had helpful customer service over the phone.”

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Posted 6 years ago

“it was good”

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Posted 6 years ago

“It was good service as I got was friendly and helpful when i was phoning up to renew my insurance. Also I got the information emailed to me which was important.”

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Posted 6 years ago

“VERY Impressed that insurance has halved after my first year driving with a black box:)”

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Posted 6 years ago

“Never had a problem with smart miles, only been with them for one year but it?s so great to have really cheap car insurance for driving well. Worth having it and saving money”

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Posted 6 years ago

“Good help when needed.”

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Posted 6 years ago

“It was quick, easy and cheap.”

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Posted 6 years ago

“Easy and convenient”

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Posted 6 years ago

“Feel it is a very useful service. would highlight that i feel the breaking scores need to take into account area people drive in as in a busy high street use of breaking is higher than in countryside.”

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Posted 6 years ago

“Great advice and a fantastic insurance cover.”

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Posted 6 years ago

“My renewal quote was lower than all the other insurers I considered moving to but with the same benefits as before”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“We had a rocky start due to Hastings not receiving my emails with identification and NCD attached then they started charging me too much, however it all got resolved after several phone calls and emails. Since then they have been amazing, someone crashed into me and they supported me through that, I love the app for smartmiles, I?ve had no problems with my box and it isn?t visible at all. Due to scoring well with my black box my renewal quote was HUNDREDS of pounds (?400+) cheaper than any other insurance company, so I am super happy with that. Thanks for a great year Hastings Direct Smartmiles.”

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Posted 6 years ago

“Very easy and helpful service.”

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Posted 6 years ago

“Renewal was easy a straight forward. I did not have to do anything!”

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Posted 6 years ago

“Stuff were easy to talk to”

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Posted 6 years ago

“Excellent idea but apps for both operating system a little unstable requiring you to log in repeatedly. Good data once working.”

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Posted 6 years ago

“nice and easy to do, pleasant people speak to . I would recommend them to any body .”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews