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Hastings Direct Smart Miles Reviews

3.3 Rating 1,978 Reviews
57 %
of reviewers recommend Hastings Direct Smart Miles
Company Reviews Product Reviews
1
 Questions Metrics
3.3
Based on 1,978 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does Hastings Direct Smart Miles resolve customer queries?
Helpful Report
(4 years ago)
Greater than 44% of reviewers feedback is Hastings Direct Smart Miles resolves customer queries within an hour.
Helpful Report
(4 years ago)
C-

Customer Service - Average

56.25%
Industry Average
“ I have already previously phoned to notify them I don't wish to renew my policy and whilst the customer service was polite and respectful, it seemed as though my leaving wasn't a concern of theirs at all. ”
- Adam
“ I have already previously phoned to notify them I don't wish to renew my policy and whilst the customer service was polite and respectful, it seemed as though my leaving wasn't a concern of theirs at all. ”
- Adam
“ Rude customer service. ”
- Anonymous
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