Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.78

4.8 Rating 900 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Customer service is better than anywhere else, absolutely brilliant, thank you Ian Quinn”

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Posted 4 years ago

“Excellent service. Tele pick up within 1 min 30 secs. i had a rather complicated motor insurance issue but Ian Quinn sorted it quick and in a very professsional manner.”

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Posted 4 years ago

“Very helpful and I was able to sort out my insurance quickly.”

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Posted 4 years ago

“Very useful and efficient. Very cherpy chap which made the whole experience more pleasant. Almost enjoyed it..”

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Posted 4 years ago

“IAN QUINN was the main bloke!! What a great employee you have he is nice, funny and really friendly to talk to and wants to help to the best he can and to make a change wants to talk and actually come across like he cares WHAT A GUY!!”

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Posted 4 years ago

“Ian was courteous and efficient. Very happy with the service”

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Posted 4 years ago

“Ian was very helpful and looked after us in a very friendly and professional manner.”

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Posted 4 years ago

“Great customer service from Ian. Very helpful and a pleasure to deal with.”

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Posted 4 years ago

“Ian was great to talk too, any questions I had he went got the answers, very friendly, great service”

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Posted 4 years ago

“Ian was Extremely helpful and gave a very personal touch to proceedings. The best online service I’ve had. Thank you!”

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Posted 4 years ago

“Great customer service from Ian, very friendly and smooth process and Received a great price from the company”

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Posted 4 years ago

“Friendly guy”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“I have now dealt with The Insurance Factory twice for insurance policies. Ian Quinn was my go to person on both - totally my choice as I did have engagements with other personnel. I actually asked for him for the second insurance as he impressed me so much on my first engagement. He is welcoming, understanding, intuitive and very logical. He made the whole process clear and was very thorough. He took time to make sure I felt comfortable with everything. A very genuine guy I felt and clearly an asset to the organisation as I returned specifically to him. We got really very reasonable quotes and I was totally reassured we were dealing with an pedigree organisation. Well done.”

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Posted 4 years ago

“Best price available, dude on the phone was sound.”

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Posted 4 years ago

“Ian Quinn was incredibly helpful, friendly and honest. I really appreciate all his help today.”

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Posted 4 years ago

“I was with Tesco and they decided upon renewal date that my premium was going up £40 regardless of no claims etc so I got in touch with insurance factory who actually halved what my original payments were, The guy I dealt with on the phone was really friendly and helpful and tried his best to get me the lowest possible quote and so I am very happy with the service etc and the price.”

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Posted 4 years ago

“Great quote and great customer service!”

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Posted 4 years ago

“Very helpful, clear and thorough”

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Posted 4 years ago

“Using email helped. Ian thencustomer Services representative was remarkable in his manner, understanding and service. Never experiendpced this before on an insurance website.”

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Posted 4 years ago

Insurance Factory Limited is rated 4.8 based on 900 reviews