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Insurance Factory Limited Reviews

4.8 Rating 899 Reviews
96 %
of reviewers recommend Insurance Factory Limited
Company Reviews Questions Metrics
4.8
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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How quickly does Insurance Factory Limited resolve customer queries?
Helpful Report
(4 years ago)
Greater than 86% of reviewers feedback is Insurance Factory Limited resolves customer queries within an hour.
Helpful Report
(4 years ago)
A

Customer Service - Good

98.47%
Industry Average
“ I spoke to Ian Quinn, lovely gentleman, very good and reassuring service. Called back today to make an adjustment to the policy and he gave me an amazing service and got me a very good quote! 👍 ”
- Anonymous
“ Ian was the one that gave me quote during these hard times he made it more enjoyable to speak to on the phone being cheery but also given me the info and trying his best to get me the quote that I needed for my policy, never happy with his service ”
- Daniel my
“ Great service, helped me at every stage. Very pleased polite and friendly staff i have seen seen ☺ ”
- Imtiaz
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