Login
Start Free Trial Are you a business?? Click Here

John Lewis Insurance Reviews

1.7 Rating 420 Reviews
15 %
of reviewers recommend John Lewis Insurance
1.7
Based on 420 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of John Lewis Insurance.
How quickly does John Lewis Insurance resolve customer queries?
(2 weeks ago)
Greater than 60% of reviewers feedback is John Lewis Insurance takes over a week to resolve customer queries.
(2 weeks ago)
70.37%
Industry Average
Had to make a claim on buildings insurance. The person answering my initial call was really helpful and understanding, so too was the surveyor who came out to assess the damage. The claim was accepted without fuss and a cheque is being issued. Well done, J.L. for your very professional service.
- Fio
Best service each time.
- Ehsan
Good price and excellent customer service during the initial purchase and a subsequent claim.
- Richard