Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,177 Reviews

39 %

of reviewers recommend Lloyds Bank

Company Reviews

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Metrics

2.6

Based on 1,177 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 4 star review on 18th April 2025

Jack James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made call to Lloyd’s today and a lovley man called ADAM was very surportive and help me sort my finances for 30 days... thank you very much to Lloyd’s bank at this stressful time”

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Posted 5 years ago

“I am a Lloyds Bank customer and have been for 62yrs. Have no quibbles with them . I don't like them shutting all the branches especially those outside of town.”

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(Car Insurance) - Posted 5 years ago

“Excellent company, very clear information and very efficient service.”

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(Car Insurance) - Posted 5 years ago

“Very helpful at the right time and the lady dealing with my claim was very nice,she got me through the claim with a calm assured manner.Thankyou.”

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(Car Insurance) - Posted 5 years ago

“n/a”

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(Car Insurance) - Posted 5 years ago

“It was very straight forward, and easy to understand, I looked at several policies, and decided, Lloyds car insurance policy was the one for me. Overall very pleased.”

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(Car Insurance) - Posted 5 years ago

“I have just opened an account with Lloyds bank in Derby today. And I am very much satisfied with their customer service. Their Staff is very helpful and informative.”

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Posted 5 years ago

“Very satisfied with them”

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(Car Insurance) - Posted 5 years ago

“Been a member of Lloyds bank for 32 yrs. never had a problem with them.”

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(Home Insurance) - Posted 5 years ago

“I was victim of fraud and lost thousands of pounds. When I called Lloyd’s bank I was very upset, but the agents on the line handled the situation in an incredibly sensitive and professional manner. I had the money back in my account by the next morning. I am incredibly grateful to Lloyd’s bank for their help - thought the money was lost!”

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Posted 5 years ago

“I had to claim a Car Insurance refund from Lloyds when my friend died in October and I sold her car, Lloyds were very helpful and refunded the balance of her car insurance without any bother. I asked them to quote against my car insurance earlier in the year and got a very satisfactory quote. I have over the last 50 years had a bank account and ISA's with Lloyds and found them very easy and sympathetic to deal with I would certainly recommend them as a bank and insurers to other people.”

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(Car Insurance) - Posted 5 years ago

“Haven’t had to make a claim as yet but everything seems to be fine”

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(Home Insurance) - Posted 5 years ago

“Very easy to use their website, and the cost of the insurance was very good”

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(Car Insurance) - Posted 5 years ago

“Found them very helpful”

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(Car Insurance) - Posted 5 years ago

“Don't have any problems with my policy at all quick and easy”

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(Home Insurance) - Posted 5 years ago

“Lloyds have always been by my side :) Thank you on everything so far .”

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Posted 5 years ago

“Very helpful, able to answer all of my questions. Highly recommend ty”

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(Car Insurance) - Posted 5 years ago

“The service they offered was a lot cheaper than others. Thank you Lloyds”

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Posted 5 years ago

“good customer service, and got what I wanted.”

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(Car Insurance) - Posted 5 years ago

“I was very happy with enqary”

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(Car Insurance) - Posted 5 years ago

Lloyds Bank is rated 2.6 based on 1,177 reviews