Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,177 Reviews

39 %

of reviewers recommend Lloyds Bank

Company Reviews

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2.6

Based on 1,177 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 4 star review on 18th April 2025

Jack James

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and cheap car insurance”

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Posted 1 year ago

“The man i just spoke to was the loveliest person i have ever spoken to. He was so kind to me and listened to everything i said. I am blown away with his dedication and his service. Thank you so much. I have left this call very happy.”

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Posted 1 year ago

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Posted 1 year ago

“Thankyouto your Team for todayThey areamazing and good looking.”

Lloyds Bank 5 star review on 17th March 2024

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Posted 1 year ago

“I would like to thank Alina Stoyeyska at Lloyd's Bank in Leominster for helping me ,she was so patient ,pleasant giving me all the information in a very professional way .”

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Posted 1 year ago

“"I am a long-time banking customer of Lloyds and as such are relatively happy with their banking service. I currently have both car and house insurance with them. One annoying feature is that every year the renewal quote shows a massive increase, but they have always backed down when challenged with competitive offers. 'Negotiations' have always been polite and helpful. Have not yet experienced a claim through them!"”

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(Car Insurance) - Posted 1 year ago

“"As an 85-year old, some Insurers' Policy quotes ranged around \u00a3600 plus. With advice to reduce miles in a year to less than 4000 and reduced range from home and night driving my small Suzuki was comprehensively insured for \u00a3463. That does not mitigate their excessive profits and top remunerations, not to mention low interest rates, but they are reliable."”

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(Car Insurance) - Posted 1 year ago

“"Its so easy to deal with"”

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(Car Insurance) - Posted 1 year ago

“Our 2 (two) Lloyds accounts are so well looked after. Recently, we were subjected to a ’small scam’. This only entailed some £27.00. As soon as we contacted Lloyds, 3 (three) of their wonderful people attended to us and put the whole ‘matter immediately to bed’! A few days later, we received a lovely Booklet telling how to avoid ‘scams’ and to be careful always. Now that is what we call REAL SERVICE.”

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Posted 1 year ago

“Great big thanks to Reece on the phone who patiently and kindly walked me through my first time gaining access to the business website!”

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Posted 1 year ago

“I can tell you it's so easy and good”

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Posted 1 year ago

“I had a closed Lloyed bank account from about 42 years ago. When visiting the Lloyed bank Cheapside branch, I was lucky to have Ellan to assist me locating and retrieving my balance. Ellen is not only a patient, knowledgeable and kind person, but also fights for the customer's rights. She had to make many calls and inquiries to retrieve my balance and I would say that she was especially annoyed when the people who are supposed to know the correct answers quickly decided that they can't do anything about getting my account information. At the end, Ellen managed to retrieve and refund my account. I can't thank Ellen enough for her kindness and patient. Lloyed bank is lucky to have a skilled and kind person like Ellen.”

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Posted 1 year ago

“Very good, I’m happy with it”

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Posted 1 year ago

“"Very good bank"”

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(Car Insurance) - Posted 1 year ago

“I would like to share my experience with llloyds bank . I am a cliant over 9 years and always been served wit pleasure from the staff. They are doing extra miles for supporting everyone who struggle with the modern innovations. I am under massive ipresion how Christine from Huntingdon was helping me and the other too. She is a credit to this company . Thank you Christine for your support. Gosia .”

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Posted 1 year ago

“"Very straightforward. "”

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(Car Insurance) - Posted 1 year ago

“"THE BEST"”

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(Car Insurance) - Posted 1 year ago

“"So far so good. They provide the best service ever."”

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(Car Insurance) - Posted 1 year ago

“I had to ring Lloyds about a banking app issue.Member of staff was very helpful and very patient which is good as I am very stupid! I always try to put myself in the position of the person who answers my call as they must get fed up with customers asking the same question day after day I also use our Newcastle under Lyme branch ,I recently spoke to Lindsay who was very kind and sympathetic.Well done Lloyd”

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Posted 1 year ago

“I rang a customer service advisor today named Abbey. She was very patient with me in a delicate situation and dealt with things very professionally and sympathetically. I hope she gets the recognition she deserves!”

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Posted 2 years ago

Lloyds Bank is rated 2.6 based on 1,177 reviews