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LV= Reviews

2.8 Rating 313 Reviews
46 %
of reviewers recommend LV=
Company Reviews Questions Metrics
2.8
Based on 313 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week

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Customer Service

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Helpful Report
(4 years ago)
You can contact LV= by Telephone and Email.
Helpful Report
(4 years ago)
A

Customer Service - Good

90.48%
Industry Average
“ Reported an accident and within 30 minutes everything was sorted. Third parties car was repaired with 36 hours. Collecting mine within a week. Thats what I call an excellent service. Even spoke to an extremely polite and helpful advisor. Very impressed, as are all my friends. ”
- Margaret. Thirsk
“ Very quick and easy to use web forms for buying travel insurance. I have existing medical conditions and usually have to jump through hoops on the phone with screening service for 10 minutes. This time with LV i only had to answer the web questions. and had cover sorted in 10 minutes, not the usual 30 or 40 minutes, and it ended up cheaper for better cover.WELL DONE LV. ”
- Barry Nichols
“ Of course you can't really rate the entire service until you have to make a claim, but so far I'm a very happy customer. ”
- Sam
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